FCX4000-UM-251-9370 9-3
9 TROUBLESHOOTING
Symptom Possible Cause Conrmation item Solution
The “POSITION ALARM”
is displayed during
cutting.
Cutting condition and
media is not matching.
Cutting Speed is too
fast.
Cutting Force is too high.
Is it cutting hard and
thick media?
(Yes) Cutting Speed is too
fast or Cutting force is
too high.
Reduce the cutting
speed or reduce the
cutting force.
When the hard and
thick media is cutting,
it may not cut by one
pass.
Cut it at the low cutting
force with the two
passes or the three
passes.
(No) Conrm it is not cutting
the writing panel.
It is cutting the writing
panel.
Is the blade length too
long?
(Yes) Reduce the blade
length.
(No) Conrm there is no
object on the X slider
area.
Something is hitting the
X slider.
Is there any object on
the X slider area?
(Yes) Remove the object
from the X slider area.
(No) Conrm the X exible
cable is not broken.
The X exible cable is
defective.
Is the X exible cable
broken?
(Yes) Replace the X exible
cable.
(No) Conrm the home
position was set to
correct position.
The home position is
not set to the correct
position.
Is the position error
displayed when the Y
bar is moved to the right
side end?
(Yes) Adjust the home
position.
(No) Conrm the Y direction
of home position.
Is the position error
displayed when the pen
block is moved to the top
side end?
(Yes) Adjust the home
position.
(No) Conrm the X motor
rotates correctly.