GRAPHTEC FCX4000 - Page 157

FCX4000-UM-251-9370 9-5
9 TROUBLESHOOTING
Symptom Possible Cause Conrmation item Solution
The command error is
displayed.
Incorrect data was
received.
Conrm the command
settings in the application
software.
Or conrm the command
settings on the plotter.
Set the HP-GL command
on the plotter when the GP-
GL command error was
displayed.
Set the GP-GL command
on the plotter when the HP-
GL command error was
displayed.
Set the GP-GL command or
the HP-GL command on the
plotter when the command
settings was set to the AUTO.
HP-GL command error was
displayed.
The plotter may not detect
the correct command mode
automatically at some of
application software.
There are plenty of up/
down motion for tool.
The tangential mode is
set to ON.
Conrm the tangential
mode in Cutting
Condition menu on the
plotter.
Turn OFF the setting for the
tangential mode unless you
are cutting thick media.
The tool is not changed
by order of data.
The sorting mode is set
to ON.
Conrm the sorting
mode in on the plotter.
Normally, use the plotter with
setting for the sorting OFF.
Tool condition changes Setting of the priority is
set to PROGRAM.
Conrm the priority is not
set to PROGRAM on the
plotter.
Set the setting of the priority
to MANUAL.
The [ENTER] key is not
pressed after changing
the TOOL CONDITION.
Conrm the TOOL
CONDITION again.
Press the
［
ENTER
］
key
after the tool conditions were
changed.
It does not become
specied length. (Slight
distance error)
Distance adjust value is
not correct.
Conrm the distance
adjustment value.
Perform distance adjust.
It does not become
specied length.
The step size settings
are not matching with
the application software
and the plotter.
Conrm it becomes the
two or four times larger
size.
Or conrm it becomes
the two or four times
smaller size.
Set same step size to the
application software and the
plotter.
The “Fit to media size” is
setting on the application
software.
Conrm it becomes to
the media size.
Set output size to the 100%
on the application software.