9705 - Diagnostics and Troubleshooting 65 of 82
KSS - March 2006 - Edition 1
HIAC Operator Manual
6 Diagnostics and Troubleshooting
6.1 Error Messages
When error messages occur, a pop-up window appears with the error message highlighted.
Any sound effects related to errors will be heard.
•Press Silence Alarm to stop the sound but keep the error message on the screen.
•Press OK to close the error message pop-up window and view the Diagnostics tab.
Error messages are described in Table 6-1.
6.2 Troubleshooting Steps
Table 6-2 shows a list of symptoms, possible causes and solutions for various 9705 problems.
6.3 Diagnostics Screen
Table 6-1 : Error Messages
Error Message Cause Solutions
Syringe door open Occurs when the syringe door is ajar Close syringe door
Communication error Occurs when communications are lost • Double-check all communications connec-
tions.
• Reboot the 9705.
Flow system error Occurs when there is a problem with the flow
of sample through the 9705
• Double-check all communications connec-
tions.
• Reboot the 9705.
Table 6-2 : 9705 Symptoms and Solutions
Symptom Possible Cause Solution
Unit will not power up. Unit may be disconnected from AC
power.
Check AC power connection.
Check fuses in AC power cord. Replace faulty fuses.
Screen is dark. Backlight timeout is in effect. Tap touchscreen.
If tone sounds and screen still does not
light, contact technical support.
Fig 6-1 : Diagnostics Icon
To Next Page
Loading...
