What to do if keys on the card do not match the authentication keys specified in the work order for HID CP1000?
If the keys on the card do not match the authentication keys specified in the work order, you should: 1. Go to Key Management and verify that required keys have been installed. 2. Open Work Order and verify that proper authentication key/keyset(s) are in use. 3. Verify the correct card is on the encoder.
How to activate configuration of Unconfigured iCLASS cards in HID CP1000 Media Converter?
If the iCLASS cards has not been activated in the Work Instruction, you should: 1. Open Work Instruction Wizard and change the Expected Card Type from Configured to Unconfigured. 2. Select the desired Card Configuration (2k, 16k/2, etc.) 3. Verify that encoder has been configured to allow configuration of Unconfigured cards.
How to configure HID Media Converter to overwrite existing credentials?
If the Work Instruction is not configured to overwrite cards that have already been programmed, open the Work Instruction wizard and check the 'Overwrite Existing Credential' checkbox.
What to do if HID CP1000 shows not enough memory blocks were selected?
If not enough memory blocks were selected in the Work Instruction Wizard to support the size of the data the user is attempting to write to the card, you can open the iCLASS Work Instruction Wizard and allocate more memory blocks for the custom data field. If not enough blocks exist, consider reducing the size of the data being written to the card, or purchasing cards with larger memory size (16k vs. 2k, etc.).
How to upload applets to SAM in HID Media Converter?
If applets have not been uploaded or have been cleared from SAM, you should: 1. Navigate to Options > Plugins. 2. If the Applet Version for the specified technology reads 'Unavailable', click the hyperlink to upload dlls for the plugin to the SAM.
What to do if HID CP1000 Media Converter encoder is unplugged or malfunctioning?
If the encoder is unplugged or malfunctioning: 1. Make sure the correct encoder is selected. 2. Reset the encoder. 3. Restart the desktop application.
What to do if HID Media Converter encoder was not plugged in when application was launched?
If the encoder was not plugged in when the application was launched, select refresh next to the drop-down list to request the system search for active encoders.
What to do if an error occurred attempting prepare the sector for the Legacy HID Access App in HID CP1000 Media Converter?
If an error occurred attempting to prepare the sector for the Legacy HID Access App: 1. Verify the proper keys exist on the encoder. 2. Verify the HID Access Application sector has not already been written to by another application.
What to do if an error occurred attempting prepare the sector for the SO HID Access App in HID CP1000?
If an error occurred attempting to prepare the sector for the SO HID Access App: 1. Verify the proper keys exist on the encoder (this includes the SO keys). 2. Verify the HID Access Application sector has not already been written to by another application.
What to do if an error occurred attempting to modify the sector trailer in HID CP1000?
If an error occurred attempting to modify the sector trailer, verify that the sector trailer access currently on the card allows the trailer bits to be modified.
General| Category | Media Converter |
|---|---|
| Model | CP1000 |
| Fiber Ports | 1 |
| Fiber Connector | SC |
| Data Transfer Rate | 10/100 Mbps |
| RJ45 Ports | 1 |
| RJ45 Speed | 10/100 Mbps |
| Operating Temperature | 0°C to 50°C |
| Power Supply | External |
| Weight | 0.2 kg |
Explains core concepts for using the iCLASS SE Encoder, including key management and administration.
Details the purpose and types of media keys used for authenticating credentials during read/write operations.
Describes Secure Object (SO) technology and its enhanced security features for credentials.
Allows users to define and save encoding profiles for credential deployment.
Enables users to view and manage HID and Custom Keys within the encoder.
Used to create Reader Data configuration cards for keys and reader settings.
Allows administrators to create users and set their access permissions.
Lists the necessary hardware and software specifications for the iCLASS SE Encoder Desktop application.
Requires Administrator privileges for installation and startup procedures.
Provides initial setup steps, including connecting the encoder and installing the software.
Guides through changing default administrative keys for enhanced security during setup.
Emphasizes modifying default admin credentials immediately for security.
Describes how to load credential credits and HID keys onto the encoder via a USB flash drive.
Introduces the Work Order Manager module for creating, managing, and executing Work Orders.
Details toolbar functions for managing Work Orders like Open, Save, Edit, and Execute.
Details the process of creating a new Work Order, selecting technology, and defining instructions.
Describes adding a Work Instruction, which is a single routine for encoding.
Covers the process of executing a Work Order, including writing SIO credentials.
Guides on defining and saving new custom keys to the iCLASS SE Encoder.
Allows secure export of custom and admin keys for backup and recovery.
Guides on changing administrative keys on the device for security purposes.
Sets Reader Configuration Key to authenticate future Configuration cards.
Designed to load media and application keys to one or more encoders.
Introduces the User Config module for managing user records, configurations, and passwords.
Provides instructions for adding a new user with limited access.
Recommends backing up the iCLASS SE Encoder folder for recovery purposes.
Explains how to access and use log files for troubleshooting issues.
Lists common exceptions and error codes with suggested actions for resolution.
To Next Page