Hill-Rom Basic Care P1440 - The Hilow down Function Does Not Operate

2.9 The Hilow Down Function Does Not Operate
Chapter 2: Troubleshooting Procedures
Page 2 - 18 Basic Care™ Bed Service Manual (man336)
2.9 The Hilow Down Function Does Not Operate
1. The hilow down function does not operate when the hilow down switch is
pressed from either the left siderail or the right siderail or from the foot end
control panel.
Yes No
↓→Go to step 6.
2. The hilow function lockout is off.
NOTE:
If the LED for a bed function lockout is on, the function is locked out.
Yes No
↓→Turn the hilow function lockout off. If this corrects the problem,
go to “Final Actions” on page 2-4.
3. Tightly seat the connector for the hilow motor into its socket on the control
box. The hilow down function does not operate.
Yes No
↓→Go to “Final Actions” on page 2-4.
4. Replace the hilow motor. The hilow down function does not operate.
Yes No
↓→Go to “Final Actions” on page 2-4.
5. Call Hill-Rom Technical Support at 1-812-934-1796.
6. The hilow down function operates from the foot end control panel.
Yes No
↓→Replace the foot end control panel. If this corrects the problem,
go to “Final Actions” on page 2-4. Otherwise, call
Hill-Rom Technical Support at 1-812-934-1796.
7. The hilow down function only operates from one of the siderails.
Yes No
↓→Tightly seat both of the siderail connectors into their sockets on
the control box. If this corrects the problem, go to “Final
Actions” on page 2-4. Otherwise, call Hill-Rom Technical
Support at 1-812-934-1796.