Hill-Rom Basic Care P1440 - The Head down Function Does Not Operate

2.3 The Head Down Function Does Not Operate
Chapter 2: Troubleshooting Procedures
Page 2 - 8 Basic Care™ Bed Service Manual (man336)
2.3 The Head Down Function Does Not Operate
1. The head down function does not operate when the head down switch is
pressed from either the left siderail or the right siderail or from the foot end
control panel.
Yes No
↓→Go to step 6.
2. The head function lockout is off.
NOTE:
If the LED for a bed function lockout is on, the function is locked out.
Yes No
↓→Turn the head function lockout off. If this corrects the problem,
go to “Final Actions” on page 2-4.
3. Tightly seat the connector for the head motor into its socket on the control
box. The head down function does not operate.
Yes No
↓→Go to “Final Actions” on page 2-4.
4. Replace the head motor. The head down function does not operate.
Yes No
↓→Go to “Final Actions” on page 2-4.
5. Call Hill-Rom Technical Support at 1-812-934-1796.
6. The head down function operates from the foot end control panel.
Yes No
↓→Replace the foot end control panel. If this corrects the problem,
go to “Final Actions” on page 2-4. Otherwise, call
Hill-Rom Technical Support at 1-812-934-1796.
7. The head down function only operates from one of the siderails.
Yes No
↓→Tightly seat both of the siderail connectors into their sockets on
the control box. If this corrects the problem, go to “Final
Actions” on page 2-4. Otherwise, call Hill-Rom Technical
Support at 1-812-934-1796.