227
Troubleshooting of accessories
SMGB0066 rev.0 - 12/2009
Troubleshooting
Service Manual
7
 
  
There is air in the unit. Vent the unit.
The pump volume rate is too strong. Decrease the pump output by switching to a lower speed.
The pump lift is too high. Decrease the pump output by switching to a lower speed.
Cavitationnoisehasoccuredinthepumpduetoinsufcient
inlet pressure.
Check the pressure level/system admission pressure and 
increase to the admissible range.
There is a foreign body inside the pump housing or impeller. Disassemble the pump head and remove the foreign body.
There is air in the pump. Vent the pump/unit.
Shut-off valves are not fully open. Open the shut-off valves fully.
There is a foreign body inside the pump housing or impeller. Disassemble the pump head and remove the foreign body.
Wrong pumping direction.
Exchange the pump pressure and suction sides. Observe 
the arrow indicating direction on the pump housing.
Shut-off valves are not fully open. Open the shut-off valves fully.
Wrong direction of rotation. Correct the electrical connection in the terminal box:
Elektrical fuse faulty/has switched off.
Change fuse/switch on electrical connection.
Should the fuse blow several times in a row:
- Check the pump for electrical faults.
- Check the pump mains cable and electrical connection.
Residual current operated circuit-breaker has tiggered.
Switch residual current operated circuit-breakes back on. 
Should the circuit-breaker trip several times in arow:
- Check the pump for electrical faults.
- Check the pump mains cable and electrical connection.
Undervoltage Check the voltage at the pump (observe rating plate data).
Winding damage Call customer Services.
Faulty terminal box Call customer Services.
Faulty capacitor Replace the capacitor.
 
Motor protection has switched the pump off as a result of:
 Hydraulic overloading  A blockage  An excessive pump 
medium temperature.
 An excessive ambient 
temperature.
 Reduce the pump on 
the pressure side to an 
operationg point which is on 
the characteristic line.
 Fully remove the pump 
ventscrew,checkandrectify
free runnig of pump rotor by 
turning the slotted end of the 
shaft with a screwdriver.
Disassemble the motor 
head and check; unblock by 
turning the impeller where 
necessary. If the blockage 
cannotberemoved,contact
Customer Services.
 Decrease the pump 
medium temperature in 
accordance with the rating 
plate.
 Decrease the ambient 
temperature,e.g.by
insulating the pipes and 
ttings.