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[SwitchA–Vlan-interface3] portal bas-ip 3.3.0.3
[SwitchA–Vlan-interface3] quit
Verifying the configuration
Verify the portal configuration by executing the display portal interface command.
After the user passes authentication, execute the display portal user command to display the portal user
information.
[SwitchA] display portal user all
Total portal users: 1
Username: abc
Portal server: newpt
State: Online
Authorization ACL: None
VPN instance: vpn3
MAC IP VLAN Interface
000d-88f7-c268 3.3.0.1 3 Vlan-interface3
Troubleshooting portal
No portal authentication page is pushed for users
Symptom
When a user is redirected to the portal Web server for authentication, no portal authentication page or
error message is prompted for the user. The login page is blank.
Analysis
The key configured on the portal access device and that configured on the portal authentication server
are inconsistent. As a result, packet verification fails, and the portal authentication server refuses to push
the authentication page.
Solution
Use the display portal server command on the access device to check whether a key is configured for the
portal authentication server.
• If no key is configured, configure the right key.
• If a key is configured, use the ip or ipv6 command in the portal authentication server view to correct
the key, or correct the key configured for the access device on the portal authentication server.
Cannot log out portal users on the access device
Symptom
You cannot use the portal delete-user command on the access device to log out a portal user, but the
portal user can log out by clicking the Disconnect button on the portal authentication client.
Analysis
When you execute the portal delete-user command on the access device to log out a user, the access
device sends an unsolicited logout notification message to the portal authentication server. The
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