Details and solutionDescriptionError code
Power-cycle the unit.
Communication to display failedD5
Library controller memory errorD6
This error can occur is an attempt is made
to upgrade a drive with the wrong
personality or version for that drive.
• Ensure that the correct drive firmware is
being used to update the drive.
• If the correct drive firmware is being
used, update the Library firmware.
• Power cycle the device and attempt the
operation again.
Firmware upgrade errorD7
Power-cycle the unit.Library controller data base errorD8
• Check the bar code label for proper ap-
plication and damage.
• Run the wellness test again.
When running the wellness test, the bar code
did not match the previous value for that tape
DA
• Power-cycle the device.
• On the MSL4048, MSL8048, and
MSL8096, power off the Library and re-
seat the library controller from the back
panel.
I2C Bus failure.DC
• Either replace the lower left magazine
with the original magazine, or disable
and re-enable the mailslot to reconfigure
the Library with the new mailslot configur-
ation. Note: You will need to reconfigure
your backup software.
• If the issue continues, inspect the
magazine for damage and missing light
pipes or magazine prism pieces (clear
plastic pieces in each slot).
Incompatible magazine detected. The
mailslot was enabled with a different mailslot
magazine type than is currently in the
Library. For example, the mailslot was
enabled with a three-slot mailslot magazine
and then the lower-left magazine was
replaced with a one-slot mailslot magazine.
E0
• Retry the backup with a token with space
for more keys.
NOTE:
Each token can hold 100 keys.
Keys cannot be overwritten or
deleted; only unique keys will be
written to the token.
Key server token backup not successful (not
enough available space on target token)
E1
• Update the Library firmware to the current
version.
Unsupported hardware detected. Some
hardware that is connected to the Library
requires updated Library firmware.
E2
HP StorageWorks MSL2024, MSL4048, MSL8048, and MSL8096 Tape Libraries User and service
guide 193
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