Accessing updatesAccessing updates
Some software products provide a mechanism for accessing software updates through the product interface. Review your product
documentation to identify the recommended software update method.
To download product updates:
Hewlett Packard Enterprise Support Center
https://www.hpe.com/support/hpeschttps://www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
https://www.hpe.com/support/downloadshttps://www.hpe.com/support/downloads
My HPE Software Center
https://www.hpe.com/software/hpesoftwarecenterhttps://www.hpe.com/software/hpesoftwarecenter
To subscribe to eNewsletters and alerts:
https://www.hpe.com/support/e-updateshttps://www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard
Enterprise Support Center More Information on Access to Support Materials page:
https://www.hpe.com/support/AccessToSupportMaterialshttps://www.hpe.com/support/AccessToSupportMaterials
IMPORTANT:IMPORTANT:
Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise
Support Center. You must have an HPE Onepass set up with relevant entitlements.
Customer self repairCustomer self repair
Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it
will be shipped directly to you so that you can install it at your convenience. Some parts do not qualify for CSR. Your Hewlett Packard
Enterprise authorized service provider will determine whether a repair can be accomplished by CSR.
For more information about CSR, contact your local service provider.
Remote supportRemote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent
event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast
and accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register
your device for remote support.
If your product includes additional remote support details, use search to locate that information.
HPE Get Connected
https://www.hpe.com/services/getconnectedhttps://www.hpe.com/services/getconnected
HPE Pointnext Tech Care
https://www.hpe.com/services/techcarehttps://www.hpe.com/services/techcare
HPE Complete Care
https://www.hpe.com/services/completecarehttps://www.hpe.com/services/completecare
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