Maintenance
HPR400XD Auto Gas  –  806160  5-13
Error code troubleshooting  –  error codes 044 to 046
Error code 
number
Name Description Corrective action
044
Low plasma 
gas pressure
Plasma gas pressure under 
lower limit of
0.34 bar (5 psi) – preflow
3.45 bar (50 psi) – cutflow 
(cutting)
0.34 bar (5 psi) – cutflow 
(marking)
1.  Inspect gas supply pressure and volume of gas remaining 
in supply tanks.
2.  Verify the gas regulator settings on gas console with the 
parameters in the cut charts.
3. See Setting the supply regulators (Installation section).
4. Perform gas leak tests (Maintenance section).
045
High plasma 
gas pressure
Plasma gas pressure over 
upper limit of: 
7.58 bar (110 psi) – 
manual 
9.65 bar (140 psi) – auto
1. Verify gas supply pressure settings.
2. Verify gas regulator settings on gas console with cut chart.
3. See Setting the supply regulators (Installation section).
4.  Solenoid at off-valve is not opening. Verify power to valves, 
disconnect plasma and shield hoses exiting off-valve. 
If pressures decrease a valve is not functioning or no 
power to the valve.
046
Low line 
voltage
Line voltage is close to or 
less than the lower limit 
of 102 VAC (120 VAC 
-15%). The normal lower 
limit for operation is
108 VAC (120 VAC 
-10%).
1.  Verify input-line voltage at PCB2 in the power supply (also 
PCB1 in the cooler for HPR400XD systems). Voltage 
needs to be within 10% of nominal (120 VAC).
2. Verify fuses on PCB2 in the power supply.
3.  Verify 120 VAC voltage on plug J2.4, pins 3 and 4 on 
PCB2 in the power supply.
4.  For HPR400XD systems, verify the voltage on PCB1 in the 
cooler with a DC volt meter. It should be about 0.415 VDC 
between TP23 and TP2 on PCB1.
5.  If AC voltage on PCB2, J2.4, pins 3 and 4, is greater than 
108 VAC and DC voltage between TP23 and TP2 on 
PCB1 is less than 0.38 VDC, verify minimum 108 VAC 
voltage on plug J4, pins 1 and 2 on PCB1. Verify the wiring 
between PCB2 in the power supply and J4 on PCB1. If 
the voltage on plug J4 is greater than 108 VAC, but the 
DC voltage on TP23 and TP2 is less than 0.38, replace 
PCB1.
6.  If the AC voltage on PCB2 in the power supply at J2.4, 
pins 3 and 4, is greater than 108 VAC and the DC 
voltage between TP23 and TP2 on PCB1 in the cooler 
(HPR400XD only) is also greater than 0.38 VDC, verify the 
CAN link between PCB3 in the power supply and PCB1 in 
the cooler.