Table 44. Resolving errors (continued)
Problem Solution
Failure/Attention Indication
on Management GUI Library
Dashboard
Tap the icon to see information about the event.
Attention LED and Cleaning
LED are lit.
This problem is likely caused by a drive that requires cleaning.
• Check Event Ticket Log on Management GUI.
Single Character Display
(SCD) is shown on drive.
1. Review tickets on the Check Event Ticket Log on Management GUI.
2. Use SCD. See Drive Single Character Display.
The Attention LED is lit but
the Cleaning LED isn’t lit after
a cartridge load.
The library was unable to complete the requested operation with the selected
tape cartridge.
• Use cartridges that are compatible with the drive type.
• Use the correct type of cartridges for the operation. For example, use a
cleaning cartridge for cleaning.
• Make sure that you’re using a Universal cleaning cartridge.
The Cleaning LED is lit after a
cleaning cartridge was used.
The cleaning cartridge is expired. (A cleaning cartridge expires after 50
cleaning cycles).
• Replace the cleaning cartridge.
A particular cartridge sets
off the Attention LED and
possibly the Cleaning LED.
Retry the operation with a different cartridge.
If the Attention LED is cleared, and then immediately redisplays each time
that a particular cartridge is reloaded, that cartridge must be suspected as
defective.
• Export the cartridge and load a known good cartridge. In some cases, a
cartridge can be worn out, the memory is defective, or was formatted as a
Firmware Upgrade cartridge.
• Any cartridge that is suspected of being defective or contaminated must NOT
be reused in any drive.
• If the bad cartridge is a cleaning cartridge, it might be expired.
IBM Conîš´dential
104IBM TS4300 Tape Library Machine Type 3555: User's Guide
To Next Page
Loading...
Need help?
General
