806f010d-0407ffff The Drive [StorageVolumeElementName] has been disabled due to a detected fault. (Drive 7)
Explanation: This message is for the use case when an implementation has detected a Drive was Disabled due to
fault.
May also be shown as 806f010d0407ffff or 0x806f010d0407ffff
Severity: Error
Alert Category: Critical - Hard Disk drive
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0164
SNMP Trap ID: 5
Automatically notify Support: Yes
User response:
1. Run the hard disk drive diagnostic test on drive n.
2. Reseat the following components: a. Hard disk drive (wait 1 minute or more before reinstalling the drive) b.
Cable from the system board to the backplane
3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Hard
disk drive b. Cable from the system board to the backplane c. Hard disk drive backplane (n = hard disk drive
number)
806f010f-2201ffff The System [ComputerSystemElementName] encountered a firmware hang. (Firmware Error)
Explanation: This message is for the use case when an implementation has detected a System Firmware Hang.
May also be shown as 806f010f2201ffff or 0x806f010f2201ffff
Severity: Error
Alert Category: System - Boot failure
Serviceable: Yes
CIM Information: Prefix: PLAT and ID: 0186
SNMP Trap ID: 25
Automatically notify Support: No
User response:
1. Make sure the server meets the minimum configuration to start (see Power-supply LEDs).
2. Update the server firmware on the primary page. Important: Some cluster solutions require specific code levels
or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is
supported for the cluster solution before you update the code.
3. (Trained technician only) Replace the system board.
806f010d-0407ffff • 806f010f-2201ffff
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System x3100 M5 Type 5457: Installation and Service Guide
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