2RV/2RW/2RX/2RY/3RA-3
7-11
(1-19) Paper skew
(1-20) Uneven transfer
Step Check description Assumed cause Measures Reference
1 Re-setting the guide The guide is not aligned to
the paper size.
Align the paper width guide,
paper guide (MP tray) or PF
paper width guide (paper
feeder) to the paper size and
re-load paper.
2 Checking the guide The guide is not attached
properly or faulty.
Reattach the paper width
guide, paper guide (MP tray)
or PF paper width guide
(paper feeder). If not
repaired, replace it.
Step Check description Assumed cause Measures Reference
1 Cleaning the transfer roller The transfer roller is dirty. Clean the transfer roller if the
image failure appears in the
circumference interval.
2 Replacing the transfer
roller
The transfer roller is faulty
or not attached properly.
Correct the deformation of
the press spring. If not
repaired, replace the transfer
roller.
3 Replacing the high voltage
PWB
The high voltage contact
on the high voltage PWB is
deformed or broken.
Replace the high voltage
PWB.
4 Replacing the fuser unit The roller, drive section or
fuser pressure release
mechanism is deformed or
worn down.
Replace the fuser unit.