2RV/2RW/2RX/2RY/3RA-3
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(13)Print out is not available from the network factor (1)
There is trouble in network or network setting is not proper.
(14)Print out is not available from the network factor (2)
The cable between the main unit and the PC is not properly connected.
3 Changing the settings The application is not prop-
erly set.
Check if it occurs with the
certain application or file
(large size file such as CAD
data) and change the setting
of the application or refer to
Help of the application.
4 Firmware upgrade The firmware is not the lat-
est version.
Upgrade the main firmware to
the latest version.
5 Cancelling the job Processing fails. Cancel the job in process in
the main unit job status and
reprint it.
Step Check description Assumed cause Measures Reference
1 Cancelling the job There is trouble in the net-
work.
Check if the [Memory] lamp
on the operation panel of the
main unit is blinking. If not,
cancel the job in process and
reprint it.
2 Executing the error correc-
tion
There is trouble in the net-
work.
If a print error is displayed on
the operation panel or PC
screen, clear the error such
as toner related and paper
jam.
3 Re-setting the network There is trouble in the net-
work.
Check the main unit IP
address with the user status
page, etc. and check if Com-
mand Center can be opened
with the IP address. If not,
reconfigure the network.
4 Checking the network There is trouble in the net-
work.
Check if the internet connec-
tion is available. If not, repair
the network connection.
5 Restarting up There is trouble in the net-
work.
Reconnect the network cable
and restart the router or hub
(concentrator).
6 Restarting up The PC or the main unit
locks up.
Restart the PC or main unit to
reprint.
Step Check description Assumed cause Measures Reference
1 Checking the connection The network cable is not
connected properly.
Reconnect the network cable
in between the main unit and
PC.
Step Check description Assumed cause Measures Reference
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