2RV/2RW/2RX/2RY/3RA-3
7-96
7-4 Print Errors
No. Contents Condition
(1) The paper loading message appears
(2) The paper direction is incorrect
(3) Paper is fed from the MP tray
(4) Garbled characters The printer driver was not properly installed.
(5) Data is output in monochrome Photos printed from a PC are monochrome
instead of color. (Print from Windows Photo
Viewer)
(6) Paper is not fed from the MP tray MP tray setting is unmatched between the main
unit side and PC side.
(7) The same data is printed out endlessly A PC (spooler) does not properly operate.
(8) [Print Job Error] or [Printing Queue] is displayed
on the PC screen and [Printer Unavailable] on
the printer properties.
The main unit is not ready to print
(9) Printer Pending message is displayed but [Pro-
cessing] or [Memory] lamp turns on on the oper-
ation panel.
The main unit locks up.
(10) Output is unavailable in sleep mode due to the
main unit startup failure
[Processing] or [Memory] lamp turns on on the
operation panel.
The main unit locks up.
(11) Print stops and operation lock after printing sev-
eral pages. No error is displayed and if directing
print, it is on hold.
The entire machine is locked up since image
processing is unavailable from memory short-
age.
(12) Print out is not available from the network factor
(1)
There is trouble in network or network setting is
not proper.
(13) Print out is not available from the network factor
(2)
The cable between the main unit and the PC is
not properly connected.
(14) Print out is not available from the network factor
(3)
The access point (router or hub) in the network
does not operate properly.
(15) Print out is not available from the network factor
(4)
The router is faulty or the router setting is not
proper.
(16) Print out is not available from the network factor
(5)
"Offline" appears and the print function is
unavailable.
(17) Print out is not available from the network factor
(6)
Only one among installed PCs is unable to print.
No error is displayed and if directing print, it is
on hold.
(18) Print out is not available from the network factor
(7)
The main unit IP address is changed.
(19) Print out is not available from the printer driver
setting factor (1)
[Not connected] is displayed on the PC and a
print job cannot be executed by error.
Or [Preparing] is displayed at the main unit and
jobs reside without output.
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