2RV/2RW/2RX/2RY/3RA-3
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(9) Printer Pending message is displayed but [Processing] or [Memory] lamp turns
on on the operation panel.
The main unit locks up.
(10)Output is unavailable in sleep mode due to the main unit startup failure
(11) [Processing] or [Memory] lamp turns on on the operation panel.
The main unit locks up.
(12)Print stops and operation lock after printing several pages. No error is displayed
and if directing print, it is on hold.
The entire machine is locked up since image processing is unavailable from memory shortage.
Step Check description Assumed cause Measures Reference
1 Resetting the main power The main unit is not ready
to print
After confirming no error is
displayed on the operation
panel, cancel print jobs from
all the PCs. Next, turn the
power off and disconnect the
power cord. When passing
5s, reconnect the power cord
and turn the power on.
Step Check description Assumed cause Measures Reference
1 Firmware upgrade The firmware is not the lat-
est version.
Upgrade the firmware to the
latest version.
2 Changing the settings The sleep level is not set to
Quick Recovery mode.
Turn off the power switch and
unplug the power cord. After
5s passes, reconnect the
power cord and turn on the
power switch. After that, set
the Sleep Level to Quick
Recovery.
Step Check description Assumed cause Measures Reference
1 Resetting the main power The main unit locks up. If the operation panel or the
buttons are not active, turn off
the power switch and unplug
the power cord. After pass-
ing 5s, reconnect the power
cord and turn on the power
switch.
2 Checking the situation The data processing in a
certain PC is faulty.
Check if it occurs with print
from other PC in the network.
If it only occurs at the certain
PC, print from other PC.
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