2RV/2RW/2RX/2RY/3RA-3
7-68
7-3Self diagnostic
(1) Self diagnostic function
This machine is equipped with a self-diagnostic function. When a problem is detected, the machine stops
operating and displays an error message on the operation panel. An error message consists of a message
prompting a contact to service personnel and a four-digit error code indicating the type of error.
(2) Self diagnostic codes
If the parts of the failure cause is not supplied, replace the unit that includes it.
Before attempting to check the fuser unit and the low voltage power supply PWB, be sure to turn the power
switch off and unplug the machine from power. (Allow at least 5 s before starting to conduct service until the
capacitors on the circuit boards have been completely discharged.)
(2-1) Error codes list
Error code Contents
C0100 Backup memory device error
C0120 MAC address data error
C0130 Backup memory reading/writing error
C0140 Backup memory data error
C0150 Engine EEPROM data error
C0160 Engine EEPROM data error
C0170 Charger count error
C0180 Machine serial number mismatch
C0190 Backup memory device error (Engine)
C0500 Drive lock detection by the engine firmware
C0510 High voltage remote control error
C0530 Backup task error
C0540 Engine firmware unexpected control detection
C0800 Print sequence error
C0840 RTC error ("Time for maintenance T" appears)
C0970 Power interruption detection
C1810 Paper feeder communication error (PF1)
C1820 Paper feeder communication error (PF2)
C2000 Main motor steady state error
C2010 Main motor startup error
C2600 PF feed motor error (PF1)
C2610 PF feed motor error (PF2)
C4000 Polygon motor startup error
C4010 Polygon motor steady-state error
C4201 Laser error
C6000 Broken fuser heater
C6020 Thermopile high temperature error
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General
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