2RV/2RW/2RX/2RY/3RA-3
7-105
(19)Print out is not available from the network factor (7)
The main unit IP address is changed.
2 Checking the connection The network cable is not 
connected properly.
Re-connect the network 
cable.
3 Correcting the IP address The IP address is not prop-
erly set.
Check if the main unit IP 
address displayed on the sta-
tus page and system menu 
matches the one at the [Port] 
tab of [Printer Properties] of 
the PC. If not, correct the IP 
address at the PC.
4 Checking the router / hub There is trouble in the net-
work.
Check if access via com-
mand center or PING is avail-
able and then check the hub 
or router.
5 Checking the settings The printer port IP 
address, the SNMP of the 
printer driver, or the bi-
directional support is not 
properly set.
Correct the IP address at the 
[Port] tab of [Printer Proper-
ties] of the PC, disable 
[SNMP Status] and [Bidirec-
tional Support] and restart.
6 Checking the security soft-
ware
The restriction of the secu-
rity software causes the 
phenomenon.
Check if printing is available 
by uninstalling the security 
software or set [Exception].
Step Check description Assumed cause Measures Reference
1 Restarting up There is trouble in the net-
work.
If occurring in all the PC in 
the network, restart the router 
or hub (concentrator).
2 Checking the connection The network cable is not 
connected properly.
Re-connect the network 
cable.
3 Resetting the main power The main unit does not 
start up properly.
Turn off the power switch and 
unplug the power cord. After 
5s passes, reconnect the 
power cord and turn on the 
power switch.
4 Correcting the IP address IP address was changed. Check if the main unit IP 
address displayed on the sta-
tus page and system menu 
matches the one at the [Port] 
tab of [Printer Properties] of 
the PC. If not, correct the IP 
address at the PC.
5 Changing the settings The main unit network is 
not set to the static IP 
address.
Set the network to static IP 
address in the system menu.
Step Check description Assumed cause Measures Reference