2RV/2RW/2RX/2RY/3RA-3
7-113
(8) Abnormal sound from the lower side than the fuser exit section
Friction sound between the lower exit roller bushing and stop ring due to adhesion of dirt and foreign objects
(9) Abnormal sound from the upper side of the fuser exit section
Friction sound between the lower exit pulley and shaft due to adhesion of dirt and foreign objects
(10)Abnormal sound from the fuser section
Dirt at the fuser section, foreign object adhesion, contact of parts
(11)Abnormal sound from inside the machine
Toner shutter open/close failure of the toner container, toner quantity lack, or toner aggregation
Step Check description Assumed cause Measures Reference
1 Cleaning and applying the 
grease
The lower exit roller, bush-
ing, stop ring, etc. are dirty 
or foreign objects adhere 
to them.
Clean the lower exit roller, 
bushing, stop ring, etc. and 
apply heat-resistant grease.
2 Replacing the fuser unit The fuser unit is faulty. Replace the fuser unit.
Step Check description Assumed cause Measures Reference
1 Cleaning and applying the 
grease
The pulley or the shaft is 
dirty, or foreign objects 
adhere on them.
Clean the lower exit roller and 
shaft, and apply heat-resis-
tant grease.
2 Replacing the fuser unit The fuser unit is faulty. Replace the fuser unit.
Step Check description Assumed cause Measures Reference
1 Cleaning and applying the 
grease
The bushing or the gear is 
dirty or foreign objects are 
on them.
Clean the fuser belt, fuser 
press roller bushing and gear 
and apply grease.
2 Cleaning and applying the 
grease
The shaft is dirty or foreign 
objects adhere to it.
Clean the lower exit roller and 
shaft,etc., and apply heat-
resistant grease.
3 Cleaning and applying the 
grease
The gear is dirty or foreign 
objects adhere to it.
Clean the fuser drive gear 
and apply the grease to it.
4 Applying the grease The grease is not enough. Apply the grease to the pres-
sure release cam and the 
frame.
5 Replacing the fuser unit The fuser front guide is 
warped and contacts the 
fuser press roller.
Replace the fuser unit.
Step Check description Assumed cause Measures Reference
1 Checking the toner supply 
opening
The spring to open/close 
the toner shutter is caught 
up or deformed.
Open and close the toner 
supply opening manually to 
fix the operation.