2RV/2RW/2RX/2RY/3RA-3
7-16
 (2-2) Black dots
Step Check description Assumed cause Measures Reference
1 Executing Drum refresh The drum surface is dirty. Execute Drum refresh.
2 Replacing the drum unit There are some scratches 
on the drum surface.
Replace the drum unit.
3 Cleaning the main charger 
wire
The main charger wire sur-
face is dirty.
Clean the main charger wire 
surface. If not repaired, 
replace the main charger 
unit.
4 Changing the settings Developer bias leaks. Execute [Altitude Adjustment] 
at [System Menu/Counter] 
key > [Adjustment/Mainte-
nance] > [Service Settings] to 
set the proper mode.
5 Checking the developer 
unit
The developer roller and 
magnet roller are dirty or 
faulty.
Clean the developer roller. If 
not repaired, replace the 
developer unit.