Kyocera ECOSYS PA3500cx User Manual

Troubleshooting > Troubleshooting
341
Responding to Messages
If the touch panel or the computer displays any of these messages, follow the corresponding procedure.
NOTE
When contacting us, the serial number will be necessary. To check the serial number, refer to the following:
➡ Checking the Equipment's Serial Number (page 2)
"Access point was not detected." is displayed
Check if the access point has been set correctly.
"Add paper to cassette #." is displayed
Is the indicated paper source out of paper?
Replenish the paper.
To print with paper from another paper source, select [Alt.]. To print with the selected paper, select [OK] or
[Continue].
To cancel the job, select [Cancel].
"Load paper in MP tray." is displayed
Does the paper source paper size setting not match the actual paper size that is fed?
There is no paper in the multipurpose tray that matches the print data. Set the paper. Select [OK] to resume
printing.
To print from the other paper source, selecting [Alt.] will display [Alternative] and you can change the paper
source. Select [Continue] to print without changing the paper source.
To cancel the job, select [Cancel].
"Box limit exceeded." is displayed
Jobs cannot be saved because the specified box is full. The job will be canceled.
Print or delete the original in the box, and then try again.

Kyocera ECOSYS PA3500cx Specifications

General

Color	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Duplex printing mode	Auto
Time to first page (black, normal)	5.7 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17.5 ppm
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	100000 pages per month
Recommended duty cycle	1000 - 3500 pages per month
Replacement cartridges	TK-5370
Number of print cartridges	4
Page description languages	JPEG, OpenXPS, PCL 5c, PCL 6, PCL XL, PCLm, PDF, PWG, PostScript 3, TIFF, URF, XPS
Total input capacity	650 sheets
Total output capacity	250 sheets
Maximum input capacity	2300 sheets
Total number of input trays	2
Maximum number of input trays	5
Multi-Purpose tray input capacity	100 sheets
Paper tray media types	Banner, Plain paper, Pre-Printed
Paper tray media weight	60 - 220 g/m²
Non-ISO print media sizes	Folio (media size), Legal (media size), Letter (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
Optional connectivity	Ethernet, Wireless LAN
USB 2.0 ports quantity	1
Wi-Fi	No
Cabling technology	10/100/1000Base-T(X)
Security algorithms	SNMPv3, TLS
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Kyocera Mobile Print, Mopria Print Service
Sound power level (standby)	30 dB
Sound pressure level (printing)	51 dB
Control type	Buttons
Product color	Black, White
Market positioning	Business
AC input voltage	220 - 240 V
AC input frequency	50/60 Hz
Power consumption (off)	0.1 W
Power consumption (ready)	11.8 W
Power consumption (printing)	496.4 W
Power consumption (PowerSave)	0.4 W
Energy Star Typical Electricity Consumption (TEC)	0.32 kWh/week
Mac operating systems supported	Mac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.7.5 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks, Mac OS X 11.0 Big Sur, Mac OS X 12.0 Monterey, Mac OS X 13.0 Ventura
Other operating systems supported	ChromeOS
Package depth	567 mm
Package width	702 mm
Package height	561 mm
Package weight	40000 g
Cables included	AC
Included cartridge capacity (CMY)	2500 pages
Included cartridge capacity (black)	3500 pages
Sustainability certificates	CE, GS mark, TUV
Operating altitude	0 - 3500 m
Storage temperature (T-T)	-20 - 40 °C
Operating temperature (T-T)	10 - 32.5 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	10 - 80 %

Weight and Dimensions

Depth	533 mm
Width	394 mm
Height	392.5 mm