Chapter 4 Troubleshooting
4-2
As the following table shows, there are many possible causes of print quality problems, such as blank output. The troubleshooting
procedure for each type of problem is explained below. If you still can not solve the problem, contact your Kyocera Mita dealer.
Print Quality Problems
Printed Results Corrective Action
All-black printout Contact your Kyocera Mita dealer.
Dropouts, horizontal streaks, stray dots Clean the charger wire.
Open the printer top and front covers. Remove the process unit and
clean the charger wire by moving the charger cleaner (green-colored)
to the right and left two or three times. See
Cleaning on page 3-3
.
Black or white vertical streaks Check the operator panel.
If the Toner low TK-400 message is displayed and the
ATTENTION indicator is flashing, install a new toner kit. See
Toner
Container Replacement on page 3-1
.
Clean the charger wire.
Open the printer top and front covers. Remove the process unit and
clean the charger wire by moving the charger cleaner (green-colored)
to the right and left two or three times. See
Cleaning on page 3-3
.
Check the charger cleaner position.
Open the printer top and front covers. Remove the process unit and
check the charger cleaner (green-colored) is in the correct position.
See
Cleaning on page 3-3
.
(Continued on next page)
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