Chapter 4 Troubleshooting
4-4
The tables on the following pages indicate how to respond to problems indicated by the operator panel indicators and messages.
The following table lists maintenance messages that you can deal with by yourself. If Call service appears, turn off the printer,
disconnect the power cord, and contact your Kyocera Mita dealer.
Indicators and Messages
Indicators
Indicator Condition Description
Flashing An error occurs that you can clear by yourself.
Lit The printer is on-line. The printer is ready to print.
Off The printer is off-line. The printer stores but does not print received data. Also indicates when
printing is automatically stopped due to occurrence of an error.
Flashing Data transfer is taking place.
Lit Either data is being processed, or data is being written onto the option memory card or hard
disk.
Flashing The printer needs maintenance attention or the printer is warming up (Please wait).
Lit A problem or an error occurs that you can clear by yourself. (For example, a paper jam occurs.)
Off Operations are normal.
Maintenance Messages
Message Corrective Action
Add paper (paper source) The paper has run out.
Supply paper according to the paper source displayed (paper cassette, MP tray, or optional paper
feeder).
Messages indicating the printer status (Ready, Please wait, Processing* , Waiting, and
FormFeed Time Out* ) are displayed alternately.
* These messages will not appear when the number of copies is set to 2 or more.
Call service
####:0123456
Indicates a mechanical error.
#### represents a mechanical error code (#=0, 1, 2, ...).
The total number of pages printed is also indicated, e.g. 0123456.
Take down the error code, turn off the printer, disconnect the power cord, and call a service.
The printer does not operate when this message is displayed.
Call service
F###:
Indicates a controller error.
F### represents a controller error code (#=0, 1, 2, ...).
Take down the error code, turn off the printer, disconnect the power cord, and call a service.
The printer does not operate when this message is displayed.
Call service
person F0
Indicates an error in data communications between the printer controller and the operator
panel.
Turn off the printer, disconnect the power cord, and call a service.
The printer does not operate when this message is displayed.
Cassette #
not loaded
The paper cassette # (#=1 to 5) is not installed correctly.
• Install the paper cassette properly that is displayed in “#”.
• Check the paper size dial of the paper cassette displayed in “#” is set in the correct position.
Paper cassette numbers (“#”) are displayed only when option paper feeders are
installed.
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