Toner specks appear on prints
Actions Yes No
Step 1
Check the imaging unit for wear or damage.
Is it free of wear or damage?
Go to step 2. Replace the imaging
unit.
Step 2
Make sure the paper path is free of debris or toner contamination.
Does the problem remain?
Go to step 3. The problem is solved.
Step 3
Check the transfer roll for contamination or excessive wear.
Is it free of contamination or wear?
Go to step 4. Replace the transfer
roll.
Step 4
Remove the fuser and check for damage or debris on the rollers and belts.
Is it free of damage and debris?
Go to step 5. Replace the fuser.
Step 5
Reseat the cables JLSU1 and J6 on the controller board.
Does the problem remain?
Replace the LSU. The problem is solved.
Paper jams
• “Avoiding jams” on page 46
• “Understanding jam messages and locations” on page 47
• “200 paper jams” on page 48
• “202 paper jams” on page 56
• “23y paper jams” on page 60
• “24y paper jams” on page 62
• “25y paper jams” on page 71
• “28y paper jams” on page 74
• “29y.xx paper jams” on page 75
7015
Diagnostic information
45