Actions Yes No
Step 21
Replace the antenna.
Did this fix the problem?
The problem is solved. Go to step 22.
Step 22
Verify that the antenna is properly connected to the wireless card.
Is it connected correctly?
Go to step 24. Go to step 23.
Step 23
Properly connect the antenna.
Did this fix the problem?
The problem is solved. Go to step 24.
Step 24
Replace the wireless card.
Did this fix the problem?
The problem is solved. Go to step 25.
Step 25
Replace the controller board. See “Controller board removal” on
page 231.
Did this fix the problem?
The problem is solved. Contact the next level
of support.
Input option hardware errors
3xx error messages
Error code Description Action
321.51 Motor 1 (Pick/Lift) motor no first encoder Go to “Option tray pick/lift motor service check” on
page 124.
321.52 Motor 1 (Pick/Lift) motor stop error
321.53 Motor 1 (Pick/Lift) PWM underflow (motor
overspeed)
322.54 Motor 2 (Separator/Passthru) motor no first encoder Go to “Option tray separator/passthrough motor
service check” on page 124.
322.55 Motor 2 (Separator/Passthru) motor stop error
322.56 Motor 2 (Separator/Passthru) PWM underflow
(motor overspeed)
324.57 Motor 3 motor no first encoder Go to “Option tray ACM motor service check” on
page 125.
324.58 Motor 3 motor stop error
324.59 Motor 3 PWM underflow (motor overspeed)
7015
Diagnostic information
122
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