Diagnostics information 2-25
7014-xxx
251.00 Paper jam near the manual feeder. Inspect the pick roller on the MPF or the rollers on
the manual feed. If the MPF pick roller is damaged or
worn, then replace the MPF. For a printer with a
manual feed only (no MPF), clean the roller.
251.10 Second pick attempt failed from manual feeder.
251.11 Failed to feed from manual feeder. Pages in the paper
path have been flushed to the output bin.
251.12 Second pick from manual feeder, tray 1, or feeder
failed when media was in the source while the other
sheets were committed to the paper path.
251.19 Media never reached the input sensor from the manual
feeder.
251.20 The media in the MPF has been pushed in too far. Remove the media, realign the stock, and re-insert.
Do not let the top sheets to go beyond the wear
strips.
251.21 The media in the MPF has been pushed in too far.
290.02 Scanner ADF Feed Jam. The scanner ADF has failed
to feed a page to the ADF interval sensor.
Remove the sheet of paper rom the ADF. Retry the
job. If the error recurs, Go to “ADF paper jam
service check” on page 2-60.
290.10 Scanner Static Jam - 1st scanner sensor. Scanner
ADF detects paper at the first scanner sensor while the
ADF is in an idle state.
Remove all paper from the ADF. Retry the job. If the
error recurs, Go to “ADF paper jam service check”
on page 2-60.
.
291.00 Scanner Static Jam - 2nd scanner sensor. Scanner
ADF detects paper at thesecond scanner sensor while
the ADF is in an idle state.
292 Scanner jam, remove all originals from the scanner.
This message appears if the ADF cover is open while
paper is fed through the ADF.
Remove the paper from the ADF, and close the ADF
cover. If the error recurs, Go to “ADF cover open
service check” on page 2-59.
293.02 Flatbed cover open. The MFP senses that the flatbed
cover is open.
Close the flatbed cover. See “ADF cover open
service check” on page 2-59.
294.04 Scanner jam, remove all originals from the scanner.
Jam at the ADF exit sensor.
294.06Remove all paper from the ADF. If the error
recurs, “ADF paper jam service check” on
page 2-60.
294.05 Scanner jam, remove all originals from the scanner. A
jam is detected at the ADF exit sensor.
294.06 ADF Backfeed Jam. A jam is detected at the ADF exit
sensor.
295.01 Scanner Disable Page at CCD ADF page gap is too small. Not enough to re initialize
the image processing unit.
Remove paper from the ADF.
295.02 Scanner Disable Page at CCD The ADF page gap is too small, not enough room to
accelerate after pausing.
Remove paper from the ADF.
Error Description Action
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