2-28 Service Manual
7014-xxx
849.01
HD/Config ID Mismatch A device has a hard drive installed, but its
Configuration ID indicates that a hard drive
shouldn’t be present.
Engine software service errors
900.xx RIP software error Turn off MFP for 10 seconds and restart. If error
re-occurs, replace controller board.
902.xx Engine software error Replace the controller board. See Go to
“Controller board removal” on page 4-8
903.xx Paperport link driver error
904.xx Interface violation by RIP
905.xx Interface violation by paperport device
906.xx RIP interface drive error
DC pick motor errors
910.xx DC pick motor stall
911.xx DC pick motor excessive PWM
912.xx DC pick motor below speed
913.xx DC pick motor over speed
914.00 DC pick motor error
914.01 Lost encoder feedback
Transfer service errors
917.xx Transfer service error Replace the transfer roll. See “Transfer roll
service check” on page 2-54.
Fuser service errors
920.00 Under temperature during steady state control. Replace the fuser. See “Fuser service check”
on page 2-39.
921.00 Under temperature during standby control.
922.00 Fuser failed to ramp to target temperature
923.00 Fuser is over temperature.
924.00 Open thermistor check.
925.xx Wrong fuser installed. The fuser type stored in the
cartridge ID does not match the actual fuser installed in
the printer.
Fan service errors
927.00 Service fan error Replace the fan. See “Cooling fan service
check” on page 2-37.
Toner service errors
Error Description Action
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