2-32 Service Manual
7014-xxx
7XX Error occurred when sending a frame. • Check line quality.
• Adjust ‘Transmit Level’.
• Select a lower ‘Max Speed’ value
under Fax Send settings.
800 Received EOT unexpectedly from
the modem in V34 mode.
• If error persists disable V34 modulation
scheme.
802 Too many timeouts occurred
during ECM reception.
• If error persists disable ECM mode.
803 Fax cancelled by user No action needed.
804 Unexpectedly received a disconnect
command from the remote end.
• Check line quality.
• Adjust Transmit Level/Receive
Threshold values.
• Remote device could be requesting an
unsupported feature.
805 Remote fax device failed to respond to
the DCS command.
• Adjust Transmit Level/Receive
Threshold values.
• Remote device could be
malfunctioning.
808 T1 timeout occurred when trying to
establish a connection with a remote
fax device.
• Adjust Transmit Level/Receive
Threshold values.
809 T2 Timeout occurred due to loss of
command/response synchronization.
• Adjust Transmit Level/Receive
Threshold values.
80A T5 Timeout occurred when transmitting
image data to remote fax device.
• Check line quality.
• Adjust ‘Transmit Level’.
• Select a lower ‘Max Speed’value under
Fax Send settings.
80B Too many errors when transmitting in
ECM mode.
• Check line quality.
• Adjust ‘Transmit Level’.
• Select a lower ‘Max Speed’value under
Fax Send settings.
80C Remote device failed to respond to the
CTC command.
• Select a lower ‘Max Speed’ value
under Fax Send settings.
• Adjust ‘Transmit Level’.
80D Received too many requests from
remote end to repeat the previous
command sent.
• Check line quality.
• Adjust ‘Transmit Level’.
• Check if line conditions on remote end
will facilitate a good connection.
80E Functional limitation- Remote fax
device does not support G3 receive
capability.
No action needed. Issue with the remote
device.
811 Failed to detect a fax device at the
remote end.
• Verify MFD is answering to fax call and
not a voice call.
• Decrease value of ‘Rings To Answer’
setting.
812 No more data rates available in V34
modulation scheme.
• Adjust to a lower modulation scheme.
Fax error log codes (Continued)
Error code Description Action