Diagnostic information 2-63
7526
168.xx—Motor (HCIT elevator) error service check
Step Questions / actions Yes No
1 Is the paper properly loaded in the high-
capacity input tray (HCIT)?
Go to step 2. Fan the media, and then
stack flat in the HCIT
drawer.
2
1. Turn the printer off.
2. Reseat option tray 5.
3. Bring the printer up in Diagnostics Menu
(turn the multifunction printer off, press
and hold 3 and 6, turn the MFP on, and
then release the buttons when the
progress bar displays).
4. Touch PRINT TESTS.
5. Touch HCIT.
6. Touch Single.
Did the page print?
Problem resolved. Go to step 3.
3
Turn the printer off, and then remove the rear
frame cover. See “Rear frame cover
removal” on page 4-40.
Check the option cable in connector
JOPT1 (A) on the system board for proper
connection, for cable pinch points, and for any
other damage to the cable or connector
Is the cable damaged?
Replace the option cable.
See “Option cable
removal” on page 4-135.
Go to step 4.
4
Remove the HCIT right cover. See “HCIT
right cover removal” on page 4-292. Check
the cable in the HCIT.
Is the cable damaged?
Replace the elevator-up
cable. See
Replace the elevator motor
motor. See “HCIT elevator
motor with sensor
removal” on page 4-296.
1
JSB1
JBIN1
JFAN1
JFUSER1
JBOR1
JHVPS1
JMIRR1
JBLW1
JCVR1
JLVPS2
JCARTP1
JCARTS1
JCARTS2
JCARTP2
JDVR1
JTPS1
JOPT1
JFDS1
JINT1JINT1
JFDPCK1JTRAY1JSEC1
JDX1
JT12
J5
JDIMM1
JOPP1
JT1
JUSB1
JBOOT1
JFMUSB1
J49
JTWF1
JTDBUG1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
1
JTLBT1JTLBT1
JPH1
F5
F6
F7
F9
F10
F12
F13
F14
1
1
J10
1
1
A
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