Lexmark X734DE - 201.31-Paper Jam Error Service Check; Go Back

Diagnostic information 2-65
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201.06, 201.31—Paper Jam error service check
Step Questions / actions Yes No
1 Open the front access door. Turn the
transport belt gear clockwise.
Did the transport belt move?
Go to step 2. Replace the transport belt.
See “Transfer module
removal” on page 4-191.
2
Bring the printer up in Diagnostics Menu (turn
the multifunction printer off, press and hold 3
and 6, turn the MFP on, and then release the
buttons when the progress bar displays).
Perform the Align Motor Test. See “Motor
tests” on page 3-12.
Can you hear the align motor run?
Go to step 3. Replace the paper pick
mechanism. See “Paper
pick mechanism
assembly removal” on
page 4-137.
3
Turn the printer off, and then remove the
fuser. See “Fuser assembly removal” on
page 4-114.
Is the exit sensor flag damaged?
Replace the fuser. See
“Fuser assembly
removal” on page 4-114.
Go to step 4.
4
Verify the paper is loaded properly in the
paper tray or manual feed slot.
Is the paper properly loaded?
Go to step 5. Load paper.
5
Replace the fuser. See “Fuser assembly
removal” on page 4-114.
POR the printer.
Did the error clear?
Problem resolved. Replace the original fuser,
and go to step 6.