Lexmark X734DE - Paper Jam Service Check

Diagnostic information 2-87
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244.10—Paper Jam service check
4
Carefully lift the printer off the option, and lay
the printer on its back.
Check the option connector for damage.
Is the connector damaged?
Replace the option cable.
See “Option cable
removal” on page 4-135.
Go to step 5.
5
Is tray 4 a high-capacity input option (2,000-
sheet feeder)?
Go to step 7. Go to step 6.
6
Replace the complete tray 4 option.
Does the error clear?
Problem resolved. Replace the system board.
See “System board
removal” on page 4-165.
7
Replace the high-capacity input tray (2,000-
sheet feeder)?
Problem resolved. Replace the system board.
See “System board
removal” on page 4-165.
Step Questions / actions Yes No
1 1. Bring the printer up in Diagnostics Menu
(turn the multifunction printer off, press
and hold 3 and 6, turn the MFP on, and
then release the buttons when the
progress bar displays).
2. Select PRINT TESTS.
3. Select a tray below tray 4.
4. Select Single.
Did the page feed correctly?
Problem resolved Replace the complete
tray 4 option.
Step Questions / actions Yes No