2-20 Service Manual
7526
168.xx
Motor Error
HCIT elevator motor error. • POR the printer.
• If the message persists, go to “168.xx—Motor
(HCIT elevator) error service check” on
page 2-63.
199.xx
Software Error
Unrecoverable RIP software error. • POR the printer.
• If the error message persists, download the RIP
code again.
2xx paper jam messages
200.02 Input sensor is made when printer
tries to print from an idle state.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “Input sensor service check” on
page 2-147.
200.11 Input sensor does not break.
Possible causes:
• Incorrect media setting
• Incorrect paper loading
• Incorrect media restraint setting
• Transport belt module failure
• Lower guide failure
• Paper pick mechanism failure
• Input sensor failure
• Clear away anything in the paper path that might
cause the paper to jam.
• Ensure proper media is set for the type of paper
used.
• Fan media, and stack flat in the tray.
• Properly set media restraints in the paper tray.
• Check the pick tires and replace if worn.
• If the message persists, go to “200.11, 250.03—
Paper Jam error service check” on
page 2-64.
200.17 Input sensor is made when printer
powers up or covers are closed.
Possible causes:
• Paper jam leaving page over
sensor
• Defective input sensor
• Faulty system board
• Clear away anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “Input sensor service check” on
page 2-147.
200.21 Aligner motor stalled.
Possible causes:
• Faulty cable/connector
• 24 V interlock switch not working
correctly
• Faulty aligner motor
• Faulty system board
• Waste toner not seated.
• Check that the waste toner is latched correctly in
the printer.
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “147.xx, 920.01—Motor (aligner) error
service check” on page 2-55.
200.22 Pick (tray 1) motor stalled.
Possible causes:
• Faulty cable/connector
• Faulty pick motor
• Faulty system board
• Check for anything in the paper path that might
cause the paper to jam.
• If clearing a paper jam does not fix the problem,
go to “140.xx, 920.02—Autocomp (tray 1)
motor error service check” on page 2-46.
Error code Description Action
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