Lightware MX8x8HDMI-PRO

Questions and Answers

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samantha58Aug 14, 2025
How to fix no picture on Lightware Network Router video output?
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  abigail91Aug 14, 2025
  If there is no picture on the video output of your Lightware Network Router, here are a few things to check: * Ensure all devices, including extenders, are properly powered. Try unplugging and reconnecting them. * Verify all video cables are securely connected. * Check if the output is muted and unmute it. * Confirm that the display can receive the video format by checking the emulated EDID and trying another one. For example, emulate the display’s EDID on the input port. * Ensure HDCP is enabled on the input port.
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Samantha ClarkAug 17, 2025
What to do if no LAN connection can be established on Lightware MX8x8HDMI-PRO Network Router?
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  kimberly62Aug 17, 2025
  If you can't establish a LAN connection with your Lightware Network Router: * If a fixed IP address is set, try using a dynamic IP address by enabling the DHCP option. * Restore the factory default settings (with a fixed IP). * Check for IP address conflicts with other devices on the network.
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Jennifer BrownAug 20, 2025
Why is there no audio on the output of my Lightware MX8x8HDMI-PRO?
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  Michelle LambertAug 21, 2025
  If you are experiencing a lack of audio output from your Lightware Network Router, check the output port properties to ensure the output port is not muted.
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Brian SmithAug 25, 2025
How to restore audio to HDMI output signal on Lightware MX8x8HDMI-PRO?
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  Ariana HickmanAug 25, 2025
  If the HDMI output signal of your Lightware Network Router contains no audio: * Verify that the HDMI mode is selected and not set to DVI in the output port properties; set it to HDMI or Auto. * Check the EDID settings and select an HDMI EDID to emulate if a DVI EDID is currently being emulated.
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Brenda CarterAug 27, 2025
What to do if I cannot connect to Lightware Network Router via RS-232 / RS-422?
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  harrisonblakeAug 27, 2025
  If you cannot connect to the Lightware Network Router via RS-232 / RS-422, check the port settings of the connected computer and ensure they match the default settings of the matrix.
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uporterAug 31, 2025
How to troubleshoot no picture on Lightware Amplifier video output?
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  derrick91Aug 31, 2025
  If there is no picture on the video output of your Lightware Amplifier, there might be several reasons. First, ensure all devices and extenders are properly powered by checking their power connections. Unplugging and reconnecting them can help. Second, verify all video cable connections are secure and fit well. If the output is muted, check the mute state of the output ports. Also, the display might not support the current video format, so check the emulated EDID and try emulating the display’s EDID on the input port. Finally, ensure that HDCP is enabled on the input port.
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Brenda WagnerSep 3, 2025
What to do if no LAN connection can be established with Lightware Amplifier?
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  Nathan DonovanSep 3, 2025
  If you can't establish a LAN connection with your Lightware Amplifier, the issue might be due to an incorrect IP address setting. If you're using a fixed IP, try enabling the DHCP option to use a dynamic IP address. Alternatively, restore the amplifier to its factory default settings with a fixed IP.
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Gregory BlanchardSep 6, 2025
Why is there no audio on Lightware Amplifier HDMI output?
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  Michael MathewsSep 6, 2025
  If there is no audio on the HDMI output of your Lightware Amplifier, first check the output port properties to ensure the output port is not muted and that the HDMI mode is correctly set. If the signal contains no audio, set the port to HDMI or Auto instead of DVI. If a DVI EDID is emulated, check the EDID settings and select an HDMI EDID to emulate.
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Ann HendricksSep 9, 2025
How to fix Lightware Amplifier RS-232 connection issues?
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  owensmallorySep 9, 2025
  If you cannot connect to the Lightware Amplifier matrix via RS-232, the RS-232 settings might be mismatched. Check the port settings on your connected computer to ensure they match the amplifier's settings. You can also try setting the matrix to its default settings.

Summary

Safety Instructions

Replacing the AC Fuse

Modular Router Concept

MX8 x8 Front Panel View

CPU Card Details

Details and functions of the CPU card required for frame operation.

Input Cards

MX-DVI-HDCP-IB Input Card

MX-HDMI-IB Input Card

MX-HDMI-TP-IB Input Card

MX-OPT-HDMI-IB Input Card

Output Cards

MX-DVI-HDCP-OB Output Card

MX-HDMI-OB Output Card

MX-HDMI-TP-OB Output Card

MX-OPT-HDMI-OB Output Card

General Features

Advanced EDID Management

Control Interfaces

Electrical Connections

Signal Input Pin Assignments

Pin assignment details for DVI and HDMI input connectors.

RJ45 Connector Pin Assignment

Maximum Input Cable Lengths

Power Connection

RS-232;422 and Ethernet Control Ports

Pin assignments for RS-232/422 and Ethernet control ports.

Operation

Power On and Operation

Front Panel Operations

Operations controllable from the front panel buttons.

TAKE and AUTOTAKE Modes

Control Lock Function

Switching Connections

Procedures for creating and deselecting connections in TAKE/AUTOTAKE modes.

Saving and Loading Presets

How to save and load preset configurations via front panel buttons.

Viewing Crosspoint State

Viewing Live Inputs and Monitors

Output Lock Functionality

How to lock and unlock output destinations to prevent accidental changes.

Front Panel LCD Menu Operation

Overview of front panel LCD menu operations and modes.

Normal Mode LCD Menu

EDID Mode LCD Menu

Details about the EDID mode for managing EDID information.

Signal Present Mode LCD Menu

Programmers Reference

Port Settings Reference

Switching Commands

Commands for switching inputs to outputs and viewing connection states.

Mute and Lock Commands

Commands to mute, unmute, lock, and unlock specific outputs.

Preset Management Commands

Commands for saving, loading, viewing, and naming presets.

IP Configuration Commands

Commands to query and reload factory default IP settings.

Router Status Commands

Commands to view product type, serial number, and firmware versions.

EDID Router Commands

Commands for routing, saving, and viewing EDID information.

Router Initiated Commands

Input;Output Port Status Commands

Commands to check the status of input and output ports.

Cable Equalization Commands

Commands to set and get cable equalization values for input ports.

HDMI Port Information Commands

Commands to get detailed information about HDMI input and output ports.

Color Range Conversion Commands

HDMI Output Port Parameter Commands

Commands to set various parameters for HDMI output ports.

HDCP Cache Reset Command

Timing Parameter Measurement

Software Control with Lightware Matrix Controller

Establishing Connection

Steps to connect the Matrix Controller software via RS-232 or Ethernet.

Control Menu Overview

Switching, Muting, and Locking Outputs

How to switch, mute, and lock outputs using the software interface.

Input and Output States

Preset Operations in Software

Performing preset operations (load, save, rename) via the software.

EDID Router Operation via Web

Managing EDID settings and emulation using the web interface.

Learning EDID from Display

Loading and Saving EDID Files

Advanced EDID Manager

Using the integrated EDID editor for creating and modifying EDID data.

Terminal Menu for Debugging

Status Menu Information

IP Configuration Settings

How to configure IP settings automatically or manually via software.

IP Port and TCP-Serial Settings

Input Settings Configuration

Setting HDMI parameters for input ports via the software interface.

Output Settings Configuration

Using the Web Interface

Accessing the Routers Web Page

Managing Crosspoints and Presets via Web

Managing connections and presets through the web interface crosspoint screen.

Web Interface Mute and Lock Functions

How to mute/unmute and lock/unlock outputs via the web interface.

Web Interface Preset Operations

HDMI Settings via Web Interface

Web EDID Router Operation

Learning EDID via Web Interface

Status Monitoring via Web Interface

Network Configuration via Web

TCP Port Configuration via Web

Advanced EDID Management

Importance of EDID Management

Overview of Advanced EDID Management

Advanced EDID Manager Component

Firmware Upgrade

Troubleshooting

Serial Connection Problems

Troubleshooting steps for serial connection issues, including cable and protocol checks.

TCP;IP Connection Problems

Troubleshooting steps for TCP/IP connection issues, including IP settings and firewalls.

No Picture Troubleshooting

Troubleshooting steps for issues causing no video output.

No Input Signal Troubleshooting

Troubleshooting steps for missing input signals, checking sources and EDID.

No Sound Troubleshooting