4-10 
 
NOTE 
z  When the power module has a failure, it may cause problems to other components, 
e.g. the monitor suddenly breaks down during start-up, as the power module may 
have a power supply protection. In this case, troubleshoot the power module per 
the procedure described in the table above. 
z  Components of the main unit, SMR and parameter modules are powered by the 
power module. In the event that a component malfunctions, check if the operating 
voltage is correct. Refer to 2 Theory of Operation for the operating voltage and 
measurement points of each component. 
 
4.6.10 Network Related Problems 
Symptoms   Possible Cause  Corrective Action 
No connection to LAN  1. Check that network cables and connectors 
are in good condition and that the network is 
correctly connected. 
2. Check that the connectors of the junction 
box used to connect the CIS and the patient 
monitor are in good condition. 
CIS failure  Change the CIS. 
The patient monitor 
cannot be connected to 
a CIS. 
DVI interface board 
failure 
Replace DVI interface board. 
Incorrect LAN cable 
connection 
Check LAN cable connection. LAN cable 
shall not be longer than 50 m. 
Frequent dropouts and 
network disconnects 
Incorrect IP address 
configuration 
Check for IP address conflict. Reconfigure IP 
address. 
Incorrect LAN cable 
connection 
Check LAN cable connection. LAN cable 
shall not be longer than 50m. 
Excessive requests for 
viewing the patient 
monitor at the same time
A patient monitor can only be viewed by 4 
other patient monitors at the same time under 
the View Others mode. The excessive view 
requests system will be ignored.   
Incorrect IP 
configuration 
Check for IP address conflict. Reconfigure IP 
address. 
The patient monitor is 
connected to a LAN 
but cannot view other 
patients in the View 
Others mode 
USB_Hub board failure  Replace the USB_Hub board.