How to fix a black display on Mitel Handsets?
The black screen on your Mitel handset display could be due to power saving mode. Just press any key to wake it up. If that doesn't work, the batteries might be drained. Place the handset in the charging cradle to recharge them.
Why can't I enable features using Feature Access Codes on Mitel Handsets?
You may not be able to use features with Feature Access Codes on your Mitel handset because the feature isn't enabled for your handset or the system doesn't use the default Feature Access Codes. Contact your NT Connect Installer to enable the feature codes for your handset or ask NT Connect for a list of the supported Feature Access Codes for your system.
Details on inspecting the handset package for contents and physical damage upon arrival.
How to navigate menus, enter text, and adjust volume or mute.
Softkeys beneath the display change function based on screen prompts.
Used to answer calls, dial numbers, or activate speaker mode.
Used to end calls, return to menus, or power the handset on/off.
Keys 2-9 can be used for speed dialing via long-press.
How keys function in idle mode versus number input mode.
Instructions for powering the handset on and off using the dedicated key.
How to prevent accidental calls by locking the keypad and how to unlock it.
Options for calling a number or saving it as a contact from idle mode.
Using softkeys and selection key to enter Contacts and Central Directory menus.
Steps to add a new contact, including name, work number, and ringtone.
How to call or edit existing contacts, including name, work, or ringtone.
Assigning contacts to speed dial numbers (2-9) for quick dialing.
How to call a contact by long-pressing its assigned speed dial number.
How to call a contact using its assigned speed dial number from idle.
Procedure to change the handset's security PIN code.
Restoring handset settings to default, requires PIN.
Dialing a number directly from the idle screen and pressing the Off-hook button.
Pressing the 'Hold' softkey to place a call on hold.
Pressing the 'Retrieve' softkey to resume a call that was on hold.
Transferring a call after announcing it to the recipient.
Transferring a call directly without prior announcement.
Steps to set up a three-way conference call by adding participants.
Resolving no-ring issue, often related to silent mode or volume settings.
Troubleshooting keypad lock issues and how to unlock it.
Addressing the 'Searching' display, usually due to being out of coverage.
Details on inspecting the handset package for contents and physical damage upon arrival.
How to navigate menus, enter text, and adjust volume or mute.
Softkeys beneath the display change function based on screen prompts.
Used to answer calls, dial numbers, or activate speaker mode.
Used to end calls, return to menus, or power the handset on/off.
Keys 2-9 can be used for speed dialing via long-press.
How keys function in idle mode versus number input mode.
Instructions for powering the handset on and off using the dedicated key.
How to prevent accidental calls by locking the keypad and how to unlock it.
Options for calling a number or saving it as a contact from idle mode.
Using softkeys and selection key to enter Contacts and Central Directory menus.
Steps to add a new contact, including name, work number, and ringtone.
How to call or edit existing contacts, including name, work, or ringtone.
Assigning contacts to speed dial numbers (2-9) for quick dialing.
How to call a contact by long-pressing its assigned speed dial number.
How to call a contact using its assigned speed dial number from idle.
Procedure to change the handset's security PIN code.
Restoring handset settings to default, requires PIN.
Dialing a number directly from the idle screen and pressing the Off-hook button.
Pressing the 'Hold' softkey to place a call on hold.
Pressing the 'Retrieve' softkey to resume a call that was on hold.
Transferring a call after announcing it to the recipient.
Transferring a call directly without prior announcement.
Steps to set up a three-way conference call by adding participants.
Resolving no-ring issue, often related to silent mode or volume settings.
Troubleshooting keypad lock issues and how to unlock it.
Addressing the 'Searching' display, usually due to being out of coverage.
General| Protocols | SIP |
|---|---|
| Lines | 2 |
| Headset Port | Yes |
| Volume Controls | Yes |
| Speakerphone | Yes |
| Wall Mountable | Yes |
| Ethernet Ports | 2 x 10/100 Mbps |
| Power | PoE |
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