You will be responsible for shipping charges, if any. When you return this product for warranty service, you
must present proof of purchase.
16.3 After warranty service
Mitel offers ongoing repair assistance and availability of spare parts as well as security updates for a
period of 6 years after the Mitel 6900/6900w series IP phones are discontinued. Security vulnerabilities
are addressed through software updates for a duration of 6 years following the discontinuation of the
product. These updates pertain specifically to software developed by Mitel and may be constrained by the
availability of required operating system updates and/or updates from incorporated third party software.
This service provides repair or replacement of your Mitel product, at Mitel's option, for a fixed charge. You
are responsible for all shipping charges. For further information and shipping instructions:
• In North America, contact our service information number: 1-800-574-1611.
• Outside North America, contact your sales representative.
Note:
Repairs to this product may be made only by the manufacturer and its authorized agents, or by
others who are legally authorized. This restriction applies during and after the Warranty Period.
Unauthorized repair will void the warranty.
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