Configuring Softkeys
5. Click Save Settings.
7.5 Busy Lamp Field (BLF) Key
Note:
1. BLF functionality can only be programmed on the left softkeys but BLF indicators can be viewed
through the Directory, Received Callers, and Outgoing Redial Lists.
2. BLF feature availability is dependent on your call manager. Contact your System Administrator for
more information.
The BLF feature on the IP phones allows a specific extension to be monitored for state changes. BLF
monitors the status (busy or idle) of extensions on the IP phone.
For example, a Supervisor configures BLFs on his phone for monitoring the status of a co-worker’s
phone use (busy or idle). If the co-worker’s phone is in an idle state, the BLF softkey on the Supervisor’s
phone is green. If the co-worker’s phone is ringing, the BLF softkey on the Supervisor’s phone is yellow.
If the co-worker is on a call or when the co-worker picks up his phone to make a call, the BLF softkey
on the Supervisor’s phone turns red, indicating that the worker’s phone is in use and busy. Lastly, if
the co-worker’s call is on hold, the BLF softkey on the Supervisor’s phone displays the BLF hold icon.
Additionally, the corresponding softkey LED illuminates to match the monitored user’s state, either off (idle),
solid (busy), or fast flashing/slow flashing (ringing/on hold).
Note:
You can also use a BLF-configured key to automatically dial the BLF-monitored extension. Contact
your System Administrator for more information.
The following table provides the BLF states on the phone and the corresponding LED and icon behavior:
BLF State LED Behavior Softkey Icon
Idle Off
Ringing Fast Flashing Red
Version 1.0
83 User Guide
To Next Page
Loading...
