10.4 Ending Calls........................................................................................................................... 131
11 Managing Calls................................................................................ 132
11.1 Directory..................................................................................................................................132
11.2 Received Callers List............................................................................................................. 146
11.3 Voicemail.................................................................................................................................152
11.4 DND and Call Forward...........................................................................................................153
12 Additional Features.........................................................................166
12.1 Display DTMF Digits.............................................................................................................. 166
12.2 Play Call Waiting Tone...........................................................................................................167
12.3 Stuttered Dial Tone................................................................................................................ 168
12.4 XML Beep Support.................................................................................................................168
12.5 Status Scroll Delay.................................................................................................................169
12.6 Switch UI Focus to Ringing Line........................................................................................... 170
12.7 Call Hold Reminder During Active Calls................................................................................170
12.8 Call Hold Reminder (on single hold)......................................................................................171
12.9 Call Waiting Tone Period....................................................................................................... 172
12.10 Preferred Line and Preferred Line Timeout......................................................................... 172
12.11 Goodbye Key Cancels Incoming Calls.................................................................................175
12.12 Message Waiting Indicator...................................................................................................175
12.13 Incoming Intercom Call Features.........................................................................................176
12.14 Group RTP Paging...............................................................................................................178
12.15 Shared Call Appearance (SCA) Call Bridging..................................................................... 179
12.16 Star Codes........................................................................................................................... 182
12.17 Other Features..................................................................................................................... 182
13 Mitel Wireless LAN Adapter...........................................................183
13.1 Installing and Configuring a WLAN Adapter..........................................................................184
14 Troubleshooting Solutions.............................................................186
14.1 Why is my speakerphone not working?.................................................................................186
14.2 Why can’t I get a dial tone?.................................................................................................. 186
14.3 Why doesn’t my phone ring?.................................................................................................186
14.4 Why is my handset not working?.......................................................................................... 187
14.5 How do I find the IP address of my phone?..........................................................................187
14.6 Why does my phone display the No Service message?....................................................... 187
14.7 How do I change my user password?...................................................................................187
14.8 Why does my phone display Bad Encrypted Config?........................................................... 187
14.9 How do I restart the IP phone?............................................................................................. 187
14.10 How do I lock my phone?....................................................................................................187
15 Appendix A - Time Zone Codes.................................................... 189
16 Limited warranty............................................................................. 199
16.1 Exclusions.............................................................................................................................. 199
16.2 Warranty repair services........................................................................................................ 199