Configuring Softkeys
The BLF key allows one or more extensions to be monitored, and once there is any state change with
those extensions, the key shows the status of the monitored lines. The Transfer key allows a call to be
transferred to other recipients blindly or consultatively. The BLF/Xfer key combines the BLF and Transfer
keys' functionality together allowing the user to transfer calls or use BLF with one key.
Note:
It is recommended that you enable the Switch UI Focus to Ringing Line parameter when using the
BLF/Xfer feature. For more information about this parameter, see “Switch UI Focus to Ringing Line” .
BLF/Xfer Key Requirements and Functionality
• BLF/Xfer and BLF: A BLF/Xfer key can be configured for subscribing to an extension and monitor
the status of the extension, similar to the BLF key functionality. Changes of the state of the monitored
extension are indicated by the key’s graphical button image as well as the key’s LED.
• BLF/Xfer and Blind Transfer Calls: When the focused line is in the connected state, pressing the BLF/
Xfer key transfers the call to the extension unconditionally, disregarding the status of the monitored
extension.
If transferring a call to an extension fails, a message Transfer Failed displays on the phone, and you can
reconnect the call (get the call back) by pressing the line key again.
• BLF/Xfer and Call Forward: When the focused line is in the ringing state, pressing the BLF/Xfer key
forwards the call to the extension unconditionally, disregarding the status of the monitored extension.
• BLF/Xfer and Speed Dial: When the focused line and the monitored extension are idle, pressing the
BLF/Xfer key causes the phone to go offhook and dial the number of the extension.
Configuring a BLF/Xfer Key Using the Mitel Web UI
1. Click on Operation > Softkeys and XML.
2. Select from Key 1 through Key 20 on the Top keys.
3. In the Type field, select BLF/Xfer.
4. In the Value field, enter the monitored extension or the extension to transfer calls to (for example,
3500).
5. In the Line field, select the line for which you want to use the key functionality.Valid values are:
• global
• 1 through 24
6. Click Save Settings.
Version 1.0
93 User Guide