Basic Troubleshooting: Bluetooth Troubleshooting Sec 1: 9-5
9.7 Bluetooth Troubleshooting
Table 9-7 lists the possible causes of, and corrections for, bluetooth problems.
Table 9-7. Bluetooth Troubleshooting Chart
Message Displayed Possible Cause Corrective Action
Non_Audio dev connect failed /
Audio device connect failed
Displayed when the accessory fails to connect
after pairing.
Clear all pairing
information and try to pair
and connect.
Bluetooth pairing failed Accessory and Radio failed to pair through MPP/
NFC.
Retry pairing accessory
with Radio.
Clear all BT devices failed Radio was unable to clear information of all the
accessories that are paired and/or connected.
Reset the radio.
Bluetooth on failed Option Board is in an unknown state and is
unable to process the request for Bluetooth ON.
Reset the radio. If this
continues, send radio to
the depot.
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