MUTOH ValueCut VC2-1300

Questions and Answers

D
danny64Aug 18, 2025
Why does the media shift when plotting a long drawing on my MUTOH ValueCut VC2-1300?
- C
  christinelucasAug 18, 2025
  If the media shifts away when plotting a long drawing on your MUTOH Plotter, try reloading the media. You might also reload the media and pre-run it. If the problem persists, consider changing the media. Cleaning the surface of the drum may also help. As a last resort, replace the drum set or pinch roller.
D
Dawn NicholsAug 20, 2025
How to improve cutting quality at corners on my MUTOH Plotter?
- J
  John LewisAug 20, 2025
  If you're experiencing poor cutting quality at the corners or endpoints with your MUTOH Plotter, try the following: First, tighten the screw firmly. If that doesn't resolve the issue, replace the blade. You may also need to adjust the offset value, reload the media, replace the media, or change the media. If all else fails, consider replacing the drum set or pinch roller.
H
Holly GreenAug 23, 2025
Why is the cutting line wavy on my MUTOH ValueCut VC2-1300 Plotter?
- B
  Benjamin KnappAug 23, 2025
  If the cutting line is wavy on your MUTOH Plotter, try these solutions: First, tighten the screw firmly. If the issue persists, replace the blade. Setting the acceleration to a lower value may also help. Additionally, consider adjusting the belt tension. If none of these work, you might need to replace the carriage, change the media, or replace the drum set or pinch roller. In some cases, replacing the motor may be necessary.
A
amyhurstAug 26, 2025
What to do if media drops sometimes from my MUTOH ValueCut VC2-1300?
- C
  charles81Aug 26, 2025
  If the media drops sometimes when using your MUTOH Plotter, try these solutions: First, reload the media. You could also move the pinch roller to a better position. If the issue continues, change the media or cut the media evenly and reload it. As a last resort, replace the drum set or pinch roller.
N
Nathan MartinezAug 27, 2025
Why does my MUTOH Plotter make abnormal noise from the drum?
- N
  Nancy MurphyAug 27, 2025
  If you notice an abnormal noise coming from the drum during operation of your MUTOH Plotter, try the following: First, adjust the belt tension. If the noise persists, consider replacing the main board or replacing the drum itself. Also, ensure all screws are tightened firmly. If the problem continues, you may need to replace the X or Y motor.
M
Michael SullivanAug 30, 2025
What to do if the carriage is locked on my MUTOH ValueCut VC2-1300 Plotter?
- P
  Phillip NavarroAug 30, 2025
  If the carriage is locked and cannot move on your MUTOH Plotter, the following steps may help: Replace the carriage. Alternatively, adjust the belt tension or tighten the screws.
S
Stacy WheelerSep 1, 2025
Why does my MUTOH ValueCut VC2-1300 make abnormal noise in standby mode?
- S
  stevensricardoSep 1, 2025
  If your MUTOH Plotter is making abnormal noises during standby mode, try these steps: Begin by tightening the screws firmly. If the noise continues, adjust the belt tension. If the problem persists, consider replacing the main board.
T
Tammy Wolf MDSep 3, 2025
How to fix cutting force if it's not applied correctly on my MUTOH ValueCut VC2-1300?
- W
  Wendy FieldsSep 3, 2025
  If the cutting force is not being applied correctly by your MUTOH Plotter, you can try resetting the cutting force on the panel or with a command. Another approach is to reload the blade and readjust it. If these steps don't resolve the issue, consider changing the carriage set.
S
Suzanne MontgomerySep 6, 2025
What to do if media width is not detected on my MUTOH Plotter?
- B
  banksbenjaminSep 6, 2025
  If the media width cannot be detected on your MUTOH Plotter because the pinch roller position is not clear, try these steps: Lower the lever and release the lock. You might also need to adjust the board mounting position or check the board mounting position. If the problem persists, replace the cable or the carriage board.
W
williamsharoldSep 8, 2025
What causes a serious error when feeding media on MUTOH ValueCut VC2-1300 Plotter?
- M
  Maria HallSep 8, 2025
  If a serious error occurs when feeding media into your MUTOH Plotter, try enabling “Auto media feed” on the panel. Also, try adjusting the belt tension.