NCR RealScan 7837-3000 - Troubleshooting; Troubleshooting Base

Appendix A: A-9
Troubleshooting
Troubleshooting Base
Ifyourbaseisnotfunctioningproperly,reviewthefollowing
troubleshootingguidelinestotrytoisolatetheproblem.

IstheredLEDon?IftheredLEDisn’tilluminated,checkthat:
• Thepowercableisconnectedproperlyandthereispoweratthe
powersource.
• Thehostsystempowerison(ifexternalpowerisn’tused).
IsthegreenLEDon?IfthegreenLEDisn’t
illuminated,checkthat:
• Thescanneriscorrectlyplacedinthebase.
• Thereisexternalpoweror12volthostpower.
• Thebatteryisnotbadordeeplydischarged.Insomecases,the
scanner’sbatterymaytricklechargetobringitintoan
acceptablelevelandthentransitionto
anormalchargecycle.