NCR RealScan 7837-3000 - Troubleshooting Scanner

A-10 Appendix A:
Troubleshooting Scanner

Isthescannerhavingtroublereadingyoursymbols?Lowbattery
powercouldbethecauseofpoorbarcodereading..Ensurethatthe
scanners’batteryischarged.
Ifthescannerisn’treadingsymbolswell,theproblemcouldbewith
theprintedbarcodes.Ensurethatthebarcodesdonotexhibitthe
following
problems.
• Aren’tsmeared,rough,scratched,orexhibitingvoids.
• Aren’tcoatedwithfrostorwaterdropletsonthesurface.
• Areenabledinthebasetowhichthescannerconnects.
Ifchangingthesettingsofthescannercausedtheproblem,thenscan
theStandardProductDefaultSettingsbarcodetoreturn
thescanner
andbasetotheiroriginalsettings.