Oki Data CONFIDENTIAL
44871001TH Rev.6
8-22
8. TROUBLESHOOTING PROCEDURES
No.
Category
PJL Status
Code
Error Warning Description
22 Error 40021
40720
1
2
3
4
5
Please check the %COVER%.:
%ERRCODE%
Please close the %COVER%.
Please see Help for details.
The cover is open.
Error 310 : Top Cover
Error 587 : Rear Cover
%COVER%
top cover
rear cover
23 Error 40788 1
2
3
4
5
ADF Cover Open
Please see Help for details.
Indicates that ADF cover
of scanner unit is opened.
Indicates that inter-lock
cover of scanner unit is
lifted up.
Notes: If inter-lock
cover is lifted up during
scanning from document
feeder, system will display
document jam.
24 Error 40789 1
2
3
4
5
Document Jam
Please open the scanner unit and
the ADF cover.
Please see Help for details.
Indicates that the
document jam occurred
during the scanning.
25 Error 40779 1
2
3
4
5
Lamp Error. Please call service.
<%CODE%>
Please see Help for details.
Indicates that the lamp
error is occured.
This message is
displayed because of the
light intensity of lamp is
weaker.
%CODE% : details
=1:Calibration defective
(device)
=2:Calibration defective
(LED)
=3:Calibration
defective (timewise
deterioration)
26 Error 40780 1
2
3
4
5
Power OFF/ON
Carriage Error <1>
Please see Help for details.
Indicates that the caridge
error is occurred.
This message is
displayed because of
the calidge of scanner
doesn't work normally.
<1>:
The calidge of scanner
doesn't work normally.
No.
Category
PJL Status
Code
Error Warning Description
27 Error 40734 1
2
3
4
5
USB Memory Full
Please see Help for details.
Close
Indicates that the file
saving is failed bacause
of USB memory doesn't
have enough free space.
The file saving is aborted.
28 Error 40731 1
2
3
4
5
Writing Failed
Please see Help for details.
Close
Indicates that the file
saving is failed for the
reasons of being in a
write-protected state.
29 Error 30941 1
2
3
4
5
USB Memory disconnected.
Please see Help for details.
Close
Indicates that the USB
memory was extracted.
When a USB memory
is extracted all over
ScanToMemory
execution, the file saving
of image file is stopped.
30 Error 40716 1
2
3
4
5
Connect to PC failed.
Please see Help for details.
Close
Indicates that it is failed
to connect to PC.
If the OK key is pressed,
it shift to stand-by screen.
31 Error - 1
2
3
4
5
Communication Error
Close
Indicates that the fax
sending was failed.
The details of the fax
sending errors are not
displayed.
The message is shown
after the job was finished
by communication
error and it is kept until
pressing a OK key.
It is reset at new
transmission. (When
Country Code is
Germany, it is not applied
by DTS.)