4.9.2 Mobile device details
Once a mobile device is detected and trust has been established between the device
and TX1, additional information about the device will be shown in the Source
Mobile Details screen on TX1. That screen can be viewed by tapping on the mobile
device tile in either the main Sources list or via the source selection step in the
mobile backup acquisition job setup screen.
The following information is available on a mobile device details screen:
• Model
• Serial number
• Name (user entered)
• Vendor
• Operating System
• OS Version
• Product name/number
• Product name (familiar)
• IMEI
Note that this detailed device information will be included in the forensic log for a
mobile backup acquisition job.
4.9.3 Mobile device media utilities
The available media utilities for a connected mobile device can be viewed at the
bottom of the mobile device details screen. The available media utilities are Manage
Backup Encryption and Eject, as detailed below.
Manage Backup Encryption
As indicated in the source selection area of the mobile backup acquisition job
stepper, the state of the backup file encryption setting on a mobile device is a key
piece of forensic information. In general, if backup file encryption is enabled, more
mobile device user information will be included in the backup.
One key difference between iOS and Android devices is how backup encryption is
managed. For iOS devices, an informative message will appear in the source
selection section of the mobile backup acquisition job setup screen to indicate the
encryption state of the mobile backup. If backup encryption is not enabled on an iOS
device, it can be enabled via the Manage Backup Encryption media utility. For
Android devices, TX1 is not able to discern the state of encryption on the device.
Care must be taken to ensure that backup encryption is set to the desired state
directly on the Android device prior to beginning a mobile backup acquisition job
on TX1.
Chapter 4 Using TX1
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OpenText™ Tableau™ Forensic TX1 Imager
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