6.2.6 Real-time clock data retention issue
Under normal operating conditions, the real-time clock on your TX1 should retain
the time and date settings for the life of the product. If the time and/or date setting is
not being retained after power cycles, there could be an issue with the battery inside
the unit. We do not recommend opening your TX1 for any reason, including battery
replacement. If you notice an issue with the time and/or date setting not being
retained, please contact OpenTextCustomer Support to report your issue and ask for
further assistance.
6.2. Troubleshooting common problems
ISTX240300-UGD-EN-1
User Guide
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