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OPENTEXT Tableau Forensic TX1 - Troubleshooting Common Problems

OPENTEXT Tableau Forensic TX1
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Power 55 Watts typical operating power (not including external
drive power)
130 Watts maximum allowed power draw (including
external drives)
DC Input 24 VDC (Nominal)
DC Output (per drive) +5/12V @2A (Spin-up)
+5/12V @1A (Continuous)
Dimensions 9.5 in. (L) x 6.5 in. (W) x 2.625 in. (H)
Weight 35 oz (980 g)
Storage Temperature
Range
-20 to 70
o
Celsius
Operating Temperature
Range
0 to 40
o
Celsius ambient (room temperature)
Relative
Humidity
Up to 90% (Non-condensing)
Warranty
TX1 Unit Three Years Parts and Workmanship from Date of Purchase
TX1-S1 and TX1
Accessories
One Year Parts and Workmanship from Date of Purchase
6.2 Troubleshooting common problems
This section covers the following troubleshooting issues and solutions:
Power supply issues
Thermal issues
Problems with drive detection
Problems detecting Apple devices in the Target Disk Mode
Long time to complete locally initiated firmware update
Replacing the backup battery for the real-time clock
Chapter 6 Specifications and troubleshooting
204
OpenText™ Tableau™ Forensic TX1 Imager
ISTX240300-UGD-EN-1

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