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DE2-24
Customer Service Manual
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Servicing the Disk Shelves
FIGURE 72
Oracle Storage Drive Enclosure DE2-24P Back Panel
Figure Legend
Figure Legend
1
Power Supply with Fan Module 0
3
I/O Module 0
2
I/O Module 1
4
Power Supply with Fan Module 1
Servicing the Hardware
241
240
242
Table of Contents
Main Page
Oracle® ZFS Storage Appliance Customer Service Manual
1
Contents
5
Servicing the Oracle ZFS Storage Appliance
9
Servicing the Hardware
11
Getting Started with Servicing the Hardware
11
Introduction to the BUI
11
Introduction to the CLI
12
BUI Hardware View
12
System Overview
13
System Chassis
13
Disk Shelves
14
Chassis Detail
15
Disks
16
SSD Endurance
17
InfiniBand Host Controller Adapters
17
Service Processor
18
CLI Hardware View
18
Component Properties
19
How to View the Remaining SSD Lifetime (CLI)
20
How to Set a Threshold Alert for SSD Endurance (CLI)
21
How to View CPU Details (CLI)
22
How to Restart the Appliance (CLI)
22
How to Perform a Diagnostic Reboot (CLI)
22
Configuring the Management Port
23
Using Oracle ILOM to Diagnose Hardware Faults
23
How to Log in to Oracle ILOM Using a Local Serial Connection
24
How to Log in to Oracle ILOM Remotely Using a Web Interface
24
How to Log in to Oracle ILOM Remotely Using a Command Line Interface
25
How to View and Clear CPU Faults from ILOM
25
Understanding Hardware Status
26
How to Locate the Chassis Serial Number
26
How to Locate a Failed Component (BUI)
26
How to Locate a Failed Component (CLI)
27
Working with Problems
28
Active Problems Display
29
Repairing Problems
30
Related Features
30
Using Logs
30
Alert Log Entries
31
Fault Log Entries
31
System Log Entries
32
Audit Log Entries
32
Phone Home Log Entries
33
How to View Logs (BUI)
33
How to List Logs (CLI)
33
How to View All Log Entries (CLI)
34
How to View Groups of Log Entries (CLI)
34
How to View Entry Details (CLI)
36
How to Export Logs (BUI)
37
How to Export Logs (CLI)
38
Using Workflows
39
Prerequisites for Servicing Hardware
39
Safety Information
40
Required Tools and Information
40
Controller and Disk Shelf Prerequisite Tasks
41
How to Power off the Controller
41
How to Extend the Storage Controller from the Rack
41
How to Remove the Top Cover
42
How to Power off the Disk Shelf
43
Servicing the ZS4-4 Controller
44
ZS4-4 Controller Hardware Overview
44
ZS4-4 Base Configuration
44
ZS4-4 Front Panel
45
ZS4-4 System Drive
45
ZS4-4 Rear Panel
46
ZS4-4 4x4 SAS-2 HBA
47
ZS4-4 Internal Components
48
ZS4-4 CPU and Memory
49
ZS4-4 PCIe I/O Slot Numbering
51
ZS4-4 PCIe Slot Order
51
ZS4-4 PCIe Base and Optional Configurations
52
ZS4-4 Connectors
54
ZS4-4 Ethernet Ports
54
ZS4-4 Network Management Port
55
ZS4-4 Serial Management Port
55
ZS4-4 Cooling Subsystem
56
ZS4-4 Attached Storage
58
Replacing the ZS4-4 Hardware
58
How to Replace a ZS4-4 HDD or SSD
58
How to Replace a ZS4-4 Power Supply
60
How to Replace a ZS4-4 Fan Module
61
How to Identify a Faulted ZS4-4 Memory Module
63
How to Replace a ZS4-4 DIMM
64
How to Replace a ZS4-4 Memory Riser Card
66
How to Replace a ZS4-4 PCIe Card
68
How to Replace a ZS4-4 Battery
73
Servicing the ZS3-4 Controller
76
ZS3-4 Controller Hardware Overview
76
ZS3-4 Base Configuration
76
ZS3-4 Front Panel
76
ZS3-4 System Drives
77
ZS3-4 Rear Panel
78
ZS3-4 4x4 SAS-2 HBA
79
ZS3-4 Physical Specifications
80
ZS3-4 Electrical Specifications
81
ZS3-4 Internal Boards
81
ZS3-4 Internal Components
82
ZS3-4 CPU and Memory
83
ZS3-4 Fan Modules
84
ZS3-4 NIC/HBA Options
85
ZS3-4 PCIe Options
86
ZS3-4 PCIe Slot Order
89
ZS3-4 Connectors
90
ZS3-4 Attached Storage
91
Replacing the ZS3-4 Hardware
91
How to Replace a ZS3-4 HDD or SSD
91
How to Replace a ZS3-4 Fan Module
93
How to Replace a ZS3-4 Power Supply
94
How to Replace a ZS3-4 Memory
97
How to Replace a ZS3-4 PCIe Card or Riser
105
How to Replace a ZS3-4 Battery
109
Servicing the ZS3-2 Controller
112
ZS3-2 Controller Hardware Overview
112
ZS3-2 Base Configuration
112
ZS3-2 Front Panel
112
ZS3-2 Rear Panel
113
ZS3-2 4x4 SAS-2 HBA
114
ZS3-2 Physical Specifications
115
ZS3-2 Electrical Specifications
115
ZS3-2 Acoustic Noise Emissions
116
ZS3-2 Internal Boards
116
ZS3-2 Storage, Power, and Fan Components
117
ZS3-2 Internal Cables
118
ZS3-2 Motherboard, Memory, and PCIe Cards
119
ZS3-2 CPU and Memory
121
ZS3-2 NIC/HBA Options
122
ZS3-2 PCIe Riser Configuration
122
ZS3-2 PCIe Options
123
How to Install Optional PCIe Slot Cards in Order
124
ZS3-2 Connectors
124
ZS3-2 Serial Management Port
124
ZS3-2 Network Management Port
125
ZS3-2 Ethernet Ports
125
ZS3-2 Cluster I/O Ports
126
How to Disconnect the RJ-45 Cable from the Cluster Serial Port
127
ZS3-2 Optional Cable Management Arm
128
ZS3-2 Attached Storage
129
Replacing the ZS3-2 Hardware
130
How to Replace a ZS3-2 HDD or SSD
130
How to Replace a ZS3-2 Power Supply
134
How to Replace a ZS3-2 Fan Module
136
How to Replace a ZS3-2 Memory
138
How to Replace a ZS3-2 PCIe Card or Riser
146
How to Replace a ZS3-2 Flash Drive
152
How to Replace a ZS3-2 Battery
154
Servicing the 7x20 Controller
156
7420 Controller Hardware Overview
156
7420 Configuration Options
156
7420 Front Panel
157
7420 System Drives
158
7420 Rear Panel
159
7420 Physical Specifications
159
7420 Electrical Specifications
160
7420 Internal Boards
160
7420 Internal Components
161
7420 CPU and Memory
162
7420 Fan Modules
164
7420 NIC/HBA Options
165
7420 PCIe Options
166
7420 PCIe Slot Order
169
7420 Connectors
170
7420 Attached Storage
171
7320 Controller Hardware Overview
171
7320 Configuration Options
171
7320 Cluster Configurations
172
7320 Chassis Overview
173
7320 Front Panel
174
7320 Rear Panel
175
7320 Electrical Specifications
176
7320 Internal Boards
176
7320 Replaceable Components
177
7320 CPU and Memory Components
178
7320 Power Distribution and Fan Module Components
179
7320 I/O Components
180
7320 PCIe Cards and Risers
180
7320 Connectors
181
7320 Cables
182
7320 Attached Storage
182
7120 Controller Hardware Overview
182
7120 Base Configuration
182
7120 Chassis Overview
183
7120 Front Panel
183
7120 Rear Panel
184
7120 Physical Specifications
185
7120 Electrical Specifications
185
7120 Internal Boards
186
7120 CPU and Memory
187
7120 Power Distribution, Fan Module and Disk Components
187
7120 I/O Components
189
7120 NIC/HBA Options
190
7120 PCIe Options
191
7120 Connectors
192
7120 Cables
193
7120 Attached Storage
194
Replacing the 7x20 Hardware
194
How to Replace a 7x20 HDD or SSD
195
How to Replace a 7x20 Fan Module
197
How to Replace a 7x20 Power Supply
201
How to Replace a 7x20 Memory
205
How to Replace a 7x20 Controller PCIe Card or Riser
217
How to Replace a 7x20 Battery
228
Servicing the Disk Shelves
234
Disk Shelf Hardware Overview
234
SAS-2
236
Disk Shelf Front Panel
236
Disk Shelf Drive Locations
236
Disk Shelf Front Panel Indicators
237
Disk Shelf Back Panel
240
Disk Shelf I/O Module Indicators
243
Disk Shelf SIM Board Indicators
244
Disk Shelf Power Supply Indicators
245
Disk Shelf Configurations
247
Oracle Storage Drive Enclosure DE2-24P
247
Oracle Storage Drive Enclosure DE2-24P
248
Oracle Storage Drive Enclosure DE2-24C
248
Sun Disk Shelf (DS2)
248
Replacing the Disk Shelf Hardware
249
Electrostatic Discharge Precautions
249
How to Replace a Faulty Disk Shelf Drive
249
How to Replace a Disk Shelf Power Supply
253
How to Replace a Disk Shelf I/O Module
258
How to Replace a Disk Shelf SIM Board
260
How to Add a New Disk Shelf
263
How to Add a Disk Shelf Cache Device
264
Connecting to Attached Storage
266
Maximum Number of Disk Shelves per Controller Configuration
266
Maintaining the System
267
Viewing System Disks Status
268
Working with Support Bundles
268
Support Bundle Options
269
How to Generate and Upload a Support Bundle (BUI)
269
How to Generate and Upload a Support Bundle (CLI)
270
How to View Support Bundle Details (CLI)
270
How to Retry a Failed Upload (CLI)
271
How to Cancel a Pending Operation (CLI)
271
How to Delete a Support Bundle (CLI)
272
Performing the Initial Setup
272
Performing a Factory Reset
272
Backing Up the Configuration
273
Configuration Backup Contents
274
Configuration Restore Impact
275
Security Considerations for Configuration Backups
276
How to Create a Configuration Backup (BUI)
277
How to Create a Configuration Backup (CLI)
277
How to Restore from a Saved Configuration (BUI)
277
How to Restore from a Saved Configuration (CLI)
278
How to Delete a Saved Configuration (BUI)
278
How to Delete a Saved Configuration (CLI)
278
How to Export a Saved Configuration (BUI)
279
How to Export a Saved Configuration (CLI)
279
How to Import a Saved Configuration (BUI)
279
How to Import a Saved Configuration (CLI)
280
How to List Configurations (CLI)
280
Working with Software Notifications and Updates
280
How to Set Up Software Notification (BUI)
281
How to Set Up Software Notification (CLI)
281
How to Check for Software Updates (BUI)
282
How to Check for Software Updates (CLI)
282
Updating Software on a Single Controller
283
How to Update Software on a Single Controller (BUI)
283
How to Update Software on a Single Controller (CLI)
285
Updating Software on Clustered Controllers
287
Preconditions
287
How to Prepare to Update Clustered Controllers (BUI)
288
How to Prepare to Update Clustered Controllers (CLI)
289
How to Update Controller A (BUI)
290
How to Update Controller A (CLI)
291
How to Update Controller B (BUI)
293
How to Update Controller B (CLI)
293
Working with Health Checks
294
How to Check System Health (BUI)
295
How to Check System Health (CLI)
297
Troubleshooting Update Health Check Failures
297
Resolving Health Check Alerts
298
How to Resolve Health Check Alerts
299
Applying Deferred Updates
299
How to Apply Deferred Updates (BUI)
301
How to Apply Deferred Updates (CLI)
301
Understanding Deferred Updates
302
Support for NDMP-zfs Replica Backup Deferred Update
302
Support for Sequential Resilvering Deferred Update
303
Support for Large Block Sizes Deferred Update
303
Support for Multiple Initiator Groups per LUN Deferred Update
303
Support for Optional Child Dir Deferred Update
303
Support for RAIDZ Mirror Deferred Update
303
Support for Multi Replace Deferred Update
304
Support for Recursize Snapshots Deferred Update
304
Support for Snapshot Deletion Deferred Update
304
Support for Slim ZIL Deferred Update
304
Support for Received Properties Deferred Update
305
Support for Replication Deferred Update
305
Support for Dedup Deferred Update
305
Support for Triple Parity RAID Deferred Update
305
Support for COMSTAR Deferred Update
306
Support for User Quotas Deferred Update
306
Support for Passthrough x Deferred Update
306
Working with Firmware Upgrades
307
Rolling Back System Software
309
Fail-safe Rollback
310
How to Roll Back the System Software (BUI)
310
How to Roll Back the System Software (CLI)
311
Removing an Update Package
311
How to Remove an Update Package (BUI)
311
How to Remove an Update Package (CLI)
311
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