Find the Server Serial Number
Component service
Category
Component Service information Notes
Drive filler “Servicing Drives” on page 63 Needed to preserve proper
interior air flow.
Power supply “Servicing Power Supplies” on page 83 If two power supplies are in
use. Otherwise, cold service.
Fan module “Servicing Fan Modules” on page 75 Removal of a fan requires
replacement within 30 seconds
to avoid overheating.
Cold-service, replaceable
by customer
Memory risers and
DIMMs
“Servicing Memory Risers and
DIMMs” on page 89
System battery “Servicing the Battery” on page 111
I/O cards “Servicing PCIe Cards” on page 119
eUSB “Servicing the eUSB Drive” on page 115
Cold-service, replaceable
by authorized service
personnel
Fan board “Servicing the Fan Board” on page 137
Motherboard “Servicing the Motherboard” on page 147 Transfer SCC PROM and SPM
to new motherboard.
Drive backplane “Servicing the Drive
Backplane” on page 159
Power supply backplane “Servicing the PS Backplane” on page 165
SPM “Servicing the SPM” on page 129
Related Information
■
“Identifying Components” on page 13
Find the Server Serial Number
You need the serial number of the server's chassis to obtain technical support for the server.
Note - When a PS backplane, fan board, or drive backplane is replaced, the chassis serial
number and part number might need to be programmed into the new component. This must be
done in a special service mode by trained service personnel.
Locate the serial number using one of the following methods:
■ Read the serial number from a sticker located on the front of the server or
another sticker on the side of the server.
Preparing for Service 49
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